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Sapphire Suites

4.0 star property
Experience warm hospitality while exploring Dharmatala’s vibrant streets. Savor international flavors or indulge in local eats.

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Photo gallery for Sapphire Suites

Exterior
Room amenity
Sapphire Executive Suite | Premium bedding, minibar, in-room safe, desk
Lobby
International cuisine

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Breakfast included
  • Laundry
  • Room service
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Standard Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 Double Bed

Sapphire Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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includes taxes & fees
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About the neighborhood

Map
15, Lindsay Street, New Market, Kolkata, West Bengal, 700087

What's nearby

  • New Market - 1 min walk
  • Sudder Street - 2 min walk
  • Eden Gardens - 18 min walk
  • Victoria Memorial - 5 min drive
  • Howrah Bridge - 5 min drive

Getting around

  • Kolkata Eden Gardens Station - 4 min drive
  • Park Street Station - 10 min walk
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 49 min drive

Restaurants

  • ‪Raj Spanish Cafe - ‬2 min walk
  • ‪Khalsa Restaurant - ‬2 min walk
  • ‪The Bhoj Company - ‬3 min walk
  • ‪The Elgin Fairlawn - ‬2 min walk
  • ‪Blue Sky Cafe - ‬2 min walk

About this property

Sapphire Suites

Upscale hotel near New Market
You can look forward to a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Sapphire Suites. Be sure to enjoy a meal at the on-site international cuisine fine-dining restaurant. Stay connected with in-room WiFi (surcharge).
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Luggage storage, a 24-hour front desk, and an elevator
  • Tour/ticket assistance, concierge services, and a front-desk safe
Room features
All guestrooms at Sapphire Suites boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and separate sitting areas.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Spa services

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Early check-in and late check-out are on request and subject to availability. Guests can arrange early check-in and late check-out by contacting the property in advance, using information contained in the booking confirmation.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: INR 2500 per person (one way)
  • Airport shuttle fee per child: INR 1000 (one-way), (up to 12 years old)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sapphire Suites
Sapphire Suites Hotel
Sapphire Suites Hotel Kolkata
Sapphire Suites Kolkata
Sapphire Suites Hotel
Sapphire Suites Kolkata
Sapphire Suites Hotel Kolkata

Frequently asked questions

Is Sapphire Suites pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Sapphire Suites?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Sapphire Suites?

Check-out is at noon.

Does Sapphire Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 2500 per person applies.

Where is Sapphire Suites located?

Located in Dharmatala, this hotel is steps from New Market and Sudder Street. Indian Museum and Maidan are also within 10 minutes. Park Street Station is 10 minutes by foot and Esplanade Station is 10 minutes.

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Sapphire Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 10 out of 62 reviews
Rating 8 - Good. 17 out of 62 reviews
Rating 6 - Okay. 17 out of 62 reviews
Rating 4 - Poor. 9 out of 62 reviews
Rating 2 - Terrible. 9 out of 62 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

2/10 Terrible

Drew, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID
This hotel has the worst management we have ever experienced. They are horribly rude, they do not honor reservations made on Expedia and they do not treat their guests with respect. They will not help you at all if you need to make a call or book a car. The hotel is dated and the hallways are used as storage rooms. Avoid this hotel at all costs.
Stayed 4 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Scorpio, Chittagong

Liked: Cleanliness, staff & service, property conditions & facilities
Better Then Expected.
# Location # Clean # Good Staff Behavior # 24 Hours Food # Best WiFi to work with laptop and mobile. # Good Deal Price. This is are the best i found in this hotel after check in. I would like to suggest this hotel to everyone best in town and best to stay for your shopping around the area. Only thing i didnt like is that they didnt have controller working nicely for the air condition its too cold and chilling so i have to switch on and off all the time to adjust as per my requirement which made my health a bit uncomfortable. They also didnt provide any facial tissue even after i ask the house keeping. So i have to buy my own. REst no more complain the hotel is best and i would like to stay there in every visit to kolkata for shopping.
Stayed 4 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Md Jahirul Islam

Disliked: Cleanliness, staff & service
It more like a 3 star hotel which is very close to the market area of Kolkata.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sharmistha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
I was upset upon check-in that my locally living friend was not being allowed to stay as my guest, but that's a policy that many hotels have there, it seems. Finally, he was allowed to stay. Otherwise, everything was perfect..Very nice and helpful staff, great breakfast buffet, and perfect location within New Market. The hotel was nicely decorated, as well.
This review was submitted before 2018 and has not been verified.

6/10 Okay

ハウラー橋, 大阪

Disliked: Room comfort
うーん
雑多なエリアであることは判っていましたが、部屋の裏側に鶏市場があり、1日中鶏の鳴き声が聞こえます。それを除けば問題ないというべきかな。
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมนี้แย่มาก ไม่สะอาดไกลจากสถานนีรถไฟ ไม่ซื่อสั
จองมา4ห้อง ห้องละ2สองคนแต่ไปถึ่งไดเปรียนห้องเป็น3ห้องเป็นห้องละ3คนสองห้องและ 2คน1ห้อง
This review was submitted before 2018 and has not been verified.

2/10 Terrible

rakesh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Misleading rating by Expedia
This hotel is not 4 star as misled by Expedia web site
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mohammad, Khulna, Bangladesh

Easy location
Convinent those who are coming solely for marketing around new market area.
This review was submitted before 2018 and has not been verified.

8/10 Good

Darin, Bangladesh

Liked: Cleanliness, property conditions & facilities, room comfort
good
nice location to go anywhere.servic is good there staff r helpfull & well behaved.
This review was submitted before 2018 and has not been verified.

8/10 Good

Syed Sadeque

Liked: Cleanliness, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

upma singh, foster city, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very close to new market and shopping and other business, e.g. post office. I liked the Durga Pooja and the music.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
The employees were very rude, unwilling to give receipt
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
This review was submitted before 2018 and has not been verified.

6/10 Okay

John

Disliked: Staff & service
This review was submitted before 2018 and has not been verified.

6/10 Okay

Anwar, Richmond, Texas, USA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Just okay hotel next to New Market.
Overall our experience with Sapphire Suites was okay, but the main entrance to the hotel is horrible, very dirty, smelly, and very inconvenient. We didn't get double bed as reserved and confirmed .We were just given two portable single foam bed on the floor after requesting three times. Same goes for Wi-Fi access. Outside foods were not allowed which should be lifted, because hotel foods were not always available and extremely expensive (almost four times of outside). Our 'City Tour' through hotel was okay, driver was knowledgeable, and very nice. If you plan for city tour get him (Mr. Motin), he is very nice and friendly. First taxi driver who brought us from the airport to the hotel was extremely unfriendly, rude, unprofessional, and unhappy person. He dropped us 1/4 miles away from the hotel said he was not allowed to get on the street to the hotel which we out not to be truth. He didn't help us with luggage to in his trunk or get off the trunk. He also demanded more and more tip. The City of Kolkata needs to improve the image of Yellow Cab drivers' image, provide them with more training in passenger friendliness, professionalism, courtesy, and politeness. Also, have all cabs air condition, especially Yellow Cabs. Airport is the first impression of the city when tourists arrive.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great clean hotel, however I feel we got lucky with a good sized room facing the market (other rooms looked small).
This review was submitted before 2018 and has not been verified.

4/10 Poor

paul , uk

Disliked: Staff & service
terrible customer service
This is the 2nd time I have stayed at this hotel, the 1st being when it 1st opened which I thoroughly enjoyed, however on this occasion I found the staff very rude and unhelpful. the management have also introduced a new rule which outside food is not permitted which is fair enough so the only option for a meal if it's late and your hungry is the hotel room service....yuck! the only dish I could eat is the fish and chips and it was basically two fish fingers and a hand full of French fries drenched in salt at the cost of 400.07 rupees which equals to about £4.00 and not worth it! The room they were going to put me in on arrival was small and horrible but luckily my relative who could speak the language made them change it which I liked. if I ever visit again I may not visit this hotel due to the lack of customer friendly staff. message to the management and staff at this hotel....please learn some customer service skills and smile!
This review was submitted before 2018 and has not been verified.

2/10 Terrible

YOGESH, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Pathetic
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Sapphire
O.K
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Mohsin, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pl read for hotel review
Bad and not suggestable to anyone!!!!
This review was submitted before 2018 and has not been verified.

6/10 Okay

Amit Alistair, Indore, Mhow

Liked: Cleanliness, property conditions & facilities, room comfort
I liked the locality
It was good experience overall. I was my first visit to Kolkata. I enjoyed except the dry day due to voting. Just kidding. The food was good and the rooms were clean and comfy.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mr Nelson, Indore

Liked: Property conditions & facilities
Disliked: Staff & service
Hotel did not have any details of the reservation
The payment was not received by the hotel people. There was a hand towel missing from our personal belongings.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced but service was good
Wasn't worth the money. Rooms should be more clean. However, service and behaviour was very good.
This review was submitted before 2018 and has not been verified.

6/10 Okay

sadath Ali

Liked: Staff & service
Disliked: Property conditions & facilities