The staff met us at the ferry dock holding a sign, which was cool, unexpected and helpful as it can be confusing figuring out where to go when you dont speak Khmer, here. ...the resort is clean, well mainatined, comfortable and the staff--everyone--was kind and went out of their way to provide excellent service. the mgr. Owen speaks English (is from the UK or States or anyway, really went all out to provide me and my girlfriend with all the information, ferry tickets/schedules...taxi/tour rental, everything we wanteded and needed to have a super stay on the island! We will come back also because the location is great. quiet, plenty of shade on the beach (hard to find on sok san), but easy to ferry or taxi or scooter to anywhere on the island for partying, food or touring.