Find all hotels by Independent in Köfeln from SAR 230

"In short: one of the worst experiences I've ever had. Worst of all is the customer service. There was only one person at reception who spoke poor English. All the rest of the staff speak only German, all information and signs are in German. When checking in, we did not receive any information about amenities, facilities, absolutely nothing. Also, everyone is EXTREMELY unfriendly, almost rude. Even if there is absolutely no prior information, when you arrive at the hotel they charge for...

"Das Frühstücksbüffet war zu dem Preis hervorragend ! Einzig negative war, das man für den Parkplatz extra bezahlen musste, war bei der Buchungsseite auch kein Hinweis !"

"Excellent hotel, staff amazing, highly recommend."

"The staff was nice and accommodating. The bed was clean and comfortable but the bathroom not up to standard. The hotel is not close to the city center but easy to reach with the Strassenbahn if you don’t want to take your car. "

"location"

"The hotel is fine but the description clearly said there was a gym (with pictures) but instead they don’t. Quite disappointed as I booked there mainly for that reason."

"Very nice stay"

"The checkin was really unprofessional, nothing was prepared, all data had to be filled out again on paper, the staff was absolutely not welcoming. They did not even inform me about a 25 EUR early checkin fee upfront. They gave me a room right above the smoking area. It smelled and was noisy. At the checkout they claimed I had breakfast. Never did and never ordered it. The front desk staff was not welcoming or friendly at all. Not what I expected at this house. Poor!"