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Pongpan House

2.0 star property
Hotel in Ko Phi Phi, near Maya Bay

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pongpan House

Balcony
Front of property
Free WiFi
Exterior
Free WiFi

Reviews

5.0 out of 10

Popular amenities

  • Air conditioning
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard double room fan only

Free WiFi

Standard double room fan only

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard double room with air condition

Free WiFi

Standard double room with air condition

Highlights

Air conditioning
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard twin room with air condition

Free WiFi

Standard twin room with air condition

Highlights

Air conditioning
Refrigerator
Private bathroom
Cable channels
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard triple room with air condition

Free WiFi

Standard triple room with air condition

Highlights

Air conditioning
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard twin room fan only

Free WiFi

Standard twin room fan only

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard triple room fan only

Free WiFi

Standard triple room fan only

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Map
102/9 Moo 7, Ko Phi Phi, Krabi, 81000

What's nearby

  • Ton Sai Bay - 2 min walk - 0.2 km
  • Tonsai Pier - 3 min walk - 0.3 km
  • Ao Ton Sai Beach - 4 min walk - 0.3 km
  • Ko Phi Phi Viewpoint - 9 min walk - 0.8 km
  • Monkey Beach - 12 min walk - 1.0 km

Restaurants

  • ‪The Mango Garden - ‬2 min walk
  • ‪Good Time Phi Phi - ‬1 min walk
  • ‪ACQUA Restaurant Phi Phi - ‬2 min walk
  • ‪Madame Resto - ‬2 min walk
  • ‪Italiano Resto - ‬2 min walk

About this property

Pongpan House

Property highlights
Pongpan House provides amenities like a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks include:
  • Luggage storage and tour/ticket assistance
Room features
All guestrooms at Pongpan House boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Dry cleaning service
  • Front desk (limited hours)
  • Housekeeping (limited)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10 PM
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The front desk is open daily until 10 PM
Front desk staffed during limited hours
Ferry schedule from mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier): 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier): 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after noon will have to stay on the mainland and board the morning ferry to Ko Phi Phi.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Pongpan House Hotel Ko Phi Phi
Pongpan House Hotel
Pongpan House Ko Phi Phi
Pongpan House
Pongpan House Hotel
Pongpan House Ko Phi Phi
Pongpan House Hotel Ko Phi Phi

Frequently asked questions

Is Pongpan House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pongpan House?

Pongpan House doesn't offer parking.

What time is check-in at Pongpan House?

Check-in start time: 2:00 PM; Check-in end time: 10 PM.

What time is check-out at Pongpan House?

Check-out is at 11:00 AM.

Where is Pongpan House located?

Situated near the beach, this hotel is steps from Ton Sai Bay and Ao Ton Sai Beach. Ton Sai Beach and Tonsai Pier are also within 5 minutes.

Pongpan House Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 30 reviews" "
Rating 8 - Good. 3 out of 30 reviews" "
Rating 6 - Okay. 14 out of 30 reviews" "
Rating 4 - Poor. 6 out of 30 reviews" "
Rating 2 - Terrible. 7 out of 30 reviews" "

4.4/10

Cleanliness

5.8/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Minimal
You get what you pay for. The sheets are stained, there are cockroaches and it’s loud. But it’s close to the beach and the staff are nice.
Stayed 3 nights in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs bed bugs bed bugs
The owner/ manager is rude, and arrogant, the room was filled with Mosquitos on arrival, it smell in the actual bedroom like the toilet had not been flushed in a week, and I dare say they do not wash the bedding after each stay, supposed to stop for 3 nights but after the second night I could not bare to stay any longer, my feet had been absolutely chewed to pieces by bed bugs. I left a day early I was not expecting to receive a refund for that night due to how unhelpful the staff was, however they had the absolute cheek to Insist I pay 20 baht for a bag of crisps even though I was leaving without requesting refund a day early, not a lot of money but shows exactly the quality of customer service, good bless reviews so this poor quality service cannot go on unnoticed, avoid this hotel at all costs

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs, bed bugs, bed bugs
I arrived at this hotel, entered the room which was full of mosquitos, the bedroom stank like a toilet, an the walls are paper thin. The owner/manager has the personality of a dead fish, is rude and has absolutely zero customer skills, booked in for 3 nights however after the second night I could not stand to be there anymore as I was literally being eaten alive every night from bed bugs, however even tho leaving a day early and not requesting a refund the owner still insisted I paid 20baht for a packet of crisps I had paid, would not let my dog sleep here, gross and rude

6/10 Okay

Verified traveler

Alot of party but is chill
Alot of party near to the beach.Is good for douchbag but not for old couple.

4/10 Poor

Emma, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay
The rooms are extremely basic and not very well maintained. The biggest downside to this place is their horrendous service. The staff member at reception was aggressive, rude, condescending and unwilling to communicate. This made our stay a lot more difficult then we would have liked. Although the rooms are cheap, it's worth paying an extra few dollars for better service and a clean room.

6/10 Okay

Thomas

Was ok but found better deals elsewhere on phi phi which aren't listed on hotels.com

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Okay
Decent if just want a place to crash. Good access to beach and to parties.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Good luck staying here
The staff were not too helpful with tips On where to go, but they welcomed me and showed to me to my room which was nice. Although the room felt like a prison cell, very dark and dingy with no windows, no air... And the bathroom was an experience (im being too polite) however price is cheap so I guess you get what you pay for. Location was good and 5minute walk To patong beach and all the shops restaurants and tour stands.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic almost dorm like. Paper thin walls, was able to hear a guy moaning on the toilet next door. Good neighborhood, short walk to the beach and ferry pier.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Damp
Room was damp and small and dirty. Started to make us feel ill by staying there and we had to sleep on top of the bed sheets to avoid getting into a damp bed. A a result of this we left a night early and when we did leave everything in our bags had become damp and smelt like it which was a real inconvience for the rest of our trip.

4/10 Poor

Horacio Este

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación estaba llena de pulgas.

2/10 Terrible

Raoul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bo inte här
Instängt litet rum med trasiga väggar, unket luktande badrum och sängkläder med röda fläckar (?!) på. Inget av de 3 vägguttagen fungerade och när man skulle koppla in en sladd i det uttag vid sängen så sprakade det i både uttag och lampan över, trots det att lampan inte fungerade i annat fall. När vi bad personalen att titta på rummet så uppförde de väldigt surt och motvilliga att hjälpa. Vi frågade om de hade ett annat rum, personalen drog iväg, inget svar. Vi stannade en natt då det inte gick att få pengarna tillbaka. Det enda positiva är att det ändå ligger nära stranden och ligger "längs" huvudgatan.
Stayed 1 night in Jan 2018

6/10 Okay

carl, oslo Norway

Liked: Staff & service
Disliked: Cleanliness, room comfort
You get What you pay for.
Staff ok but the beds are terrible hard. Easy to find with minimart just outside. Bit noisy at night.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very good location and the room was very comfortable...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación cerca de La Plata para La fiesta pero al mismo tiempo alejado, y cerca del centro. El cuarto comodisimo, era yo sola, pero muy bien!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miteu
Horrible, problème d'enregistrement. Il n avait pas notre réservation, du coup nous avons été sous classés. Hôtel très sale avec des tuyaux moisis fuyants dans la salle de bain. Sans parler de sa fourmis et insectes dans la chambre. À fuire

4/10 Poor

Fredrik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nära partyt, men mögel!
Förutom mögellukten och extremt liten toalett så överlever man helt okej med tanke på priset.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Bom
Único probleminha foi que o difusor do ar condicionado estava quebrado, fora isso foi tudo ok!

6/10 Okay

Cécile, Bordeaux (France)

Liked: Staff & service
Chambre humide mais pas chère,placée près des bars
Hôtel vraiment pas cher pour Ko Phi Phi. Mais les fenêtres donnent sur un couloir, d'où beaucoup d'humidité. Pas de ménage quotidien, des éléments cassés dans la salle de bain. En revanche, grande chambre, clim efficace, matelas moelleux. On a bien dormi et on est resté une nuit de plus à prix discount

6/10 Okay

Margaux, Nantes

Liked: Staff & service
Disliked: Cleanliness
Simple et pratique
Petit séjour de 3 nuits, Hôtel à proximité de la plage, chambre très simple et pratique, personnel sympathique, il manque juste un service de ménage quotidien

6/10 Okay

YONG WOON

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Lea

Liked: Staff & service

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel juste correct pour UNE nuit

6/10 Okay

Glen, Harestua

Liked: Staff & service
Helt ok
Helt ok hotel til fornuftig pris, personalet veldig hjelpsomme og hyggelige. Forlenget oppholdet med 1 natt. Man får det man betaler for.