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Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

3.0 star property
Knoxville hotel in Inskip with a fitness center and a seasonal outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Exterior
Exterior
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Exterior
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
The price is SAR 406
SAR 475 total
includes taxes & fees
28 Dec - 29 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel

Pool
Hot Tub
Pet friendly
Kids pool
8.4 out of 10, Very Good, (1002)
The price is SAR 297
SAR 351 total
includes taxes & fees
1 Jan - 2 January 2025
Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel

About the neighborhood

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 17 min walk
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Thompson–Boling Arena - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Hexagon Brewing Company - ‬8 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬14 min walk
  • ‪Pizza Inn - ‬17 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Hotel near University of Tennessee
You can look forward to a grocery/convenience store, dry cleaning/laundry services, and a bar at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel. The on-site restaurant, Bull and Barrel, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Full breakfast (surcharge), luggage storage, and a vending machine
  • Wedding services, an elevator, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 122 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 9.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bull and Barrel

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business center
  • Conference space (1076 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 9.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 21 to September 10
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Hotel
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Knoxville

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel located?

Located in Inskip, this hotel is 0.9 mi (1.5 km) from Knoxville Expo Center and within 6 mi (10 km) of University of Tennessee and Victor Ashe Dog Park. Knoxville Children's Theatre and Bounce USA are also within 6 mi (10 km).

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1000 reviews" "
Rating 8 - Good. 237 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gary

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
Convenient. Great bartender
Stayed 1 night in Dec 2024

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean updated rooms. Stayed twice within a month. Restaurant is small but food was good. Service in the bar and restaurant was excellent. Only negative was coffee maker was broke in room. One room did not have a functioning wall outlet at the desk. Complementary water was never refilled in the lobby.
Stayed 1 night in Dec 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and property. Beds were comfortable. The beds sit very high. I had to give my mom (5’ 2”) a boost up so she could get in bed! lol. The dining room/bar served good food and the breakfast was good.
Stayed 1 night in Dec 2024

2/10 Terrible

Krista

Stayed 1 night in Nov 2024

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness
There was a considerable amount of mold within the shower, which is unacceptable. The shower door did not stay closed and continued to slide open while the water was running.
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

JOSH

Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds!
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Tracy, Fort Mill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

KAREN

Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Liked: Staff & service, property conditions & facilities
Hotel was great however there was a small homeless camp outside across the street.
Stayed 1 night in Oct 2024

10/10 Excellent

Hope

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so nice and helpful! We were arriving super late and asked for the A/C to be turned down before our arrival and they were more than happy to oblige. The room was super clean and the beds were comfy too! Would definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Amenities, property conditions & facilities
Good stay
Stayed 1 night in Oct 2024

8/10 Good

Stacey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2024

6/10 Okay

Brian

Liked: Cleanliness
Hotel is in an area where you have very limited choices to shop or eat.
Stayed 2 nights in Oct 2024

2/10 Terrible

Susanne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were excited to come here for the UT vs Alabama game but quickly disheartened by the room we booked here. To begin the front desk assistant announced our room number. Then we walked in the room and it smells like urine and smoke. The bathroom sink is separated from the bathroom, so it does not have a vanity. The sheets were too short, and the window curtains do not close so that the streetlight shines in the room all night. The second day we left early and we’re gone for more than 11 hours. When we came back, there was no housekeeping, overflowing trashcan, no clean towels, no coffee or tea, and at $400 per night plus tax we should’ve had stellar service. The electricity turned off in the middle of the night and the hotel, blames it on a storm that did not occur. The hall lights and other room lights were on . Now the management is stating they will not provide any type of refund or discount because we should have told them we wanted housekeeping. We were not told at check-in that we needed housekeeping. The IHG Clean Policy says nothing about requiring a request for cleaning
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick trip - property is great but there's not a lot around the area for entertainment or dining.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
For the price a solid place to stay for a UT game
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer, Abingdon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and pillows comfortable. Overall clean. Breakfast not included.
Stayed 1 night in Sep 2024

10/10 Excellent

Bridgett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice. Perfect for a quick stay
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Hotel was clean. Bar area was inviting. Proximity to UTK is good. Wish they had more opportunities to and from campus
Stayed 2 nights in Sep 2024