Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel
Hotel near University of Tennessee
At Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel, you can look forward to a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
An indoor pool
Free self parking
A front-desk safe, tour/ticket assistance, and a 24-hour front desk
Free newspapers, an elevator, and multilingual staff
Guest reviews speak highly of the helpful staff
Room features
All 90 individually furnished rooms boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and free newspapers.
Extra conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
Bathrooms with hair dryers and shampoo
42-inch HDTVs with premium channels
Wardrobes/closets, refrigerators, and microwaves
Languages
English, Spanish
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.
Is Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?
Self parking is free at this property.
What time is check-in at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?
Check-out is at 11 AM.
Where is Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel located?
Located in Bearden, this hotel is within 3 mi (5 km) of Bearden Antique Mall, Tennessee River, and West Town Mall. Third Creek Greenway is 3 mi (4.8 km) away.
Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 389 out of 650 reviews" "
10 - Excellent
389
Rating 8 - Good. 173 out of 650 reviews" "
8 - Good
173
Rating 6 - Okay. 49 out of 650 reviews" "
6 - Okay
49
Rating 4 - Poor. 25 out of 650 reviews" "
4 - Poor
25
Rating 2 - Terrible. 14 out of 650 reviews" "
2 - Terrible
14
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Stephen
Business traveler
28 October 2024
Liked: Amenities
The room was in great condition and everyone was very friendly
Hotel was very nice. Comfy beds, very helpful staff. Breakfast was decent. There was not a ton to do in the area but not terribly far from stuff to do. I was not a fan of the price gouging that happened during the weekend I was there for a concert.
Erin
Stayed 2 nights in Sep 2024
6/10 Okay
Maria
Traveled with partner
22 September 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Check in was quick and easy. The fire escape door to the back parking was locked and we couldn’t get out from the inside. The room smelled the carpet was full of mildew.
Such friendly and helpful staff. Great breakfast included and if you are a member you get water and Rice Krispie treats at check in. Bring earplugs in case your room is on the highway side - those Jake Brakes are loud! Short walk to Waffle House for delicious breakfast alternative.
Patricia
Stayed 2 nights in Sep 2024
8/10 Good
James
2 September 2024
Liked: Cleanliness, staff & service
Clean, convenient to mall and dining, pleasant staff but bathroom fan did not work and could hear road traffic at night
My original room had been smoked in, smell awfully of room spray and stale smoke - the front desk was apologetic and quickly moved us to another room. Their service was great. The room itself is a little tired - comfy bed but the auxiliary furniture is beat up and the sofa in the room was horrible. Additionally the windows need to be replaced - my room faced the road and was very noisy. I was sure the window was open and went to close it but it was closed an latched but just in need of a new seal. Breakfast was good. Staff was lovely.
This is the best Hotel ever. The room is so clean have not issue at all. The staff are very friendly and respectful. I’m very picking about the hotel room but have no problem at all. Hoilday INN papermill rd. Is the Champion. Keep up the great team. God bless you all.
We needed a last minute place to sleep on our way to our vacation destination. This was a perfect place. Clean, comfortable, good breakfast, and close to the highway.
Clean and comfortable hotel. Staff at check in was pleasant and efficient. Complimentary breakfast in the morning was good - the usual fare with eggs bacon biscuits and gravy and pastries. Property was well maintained. Only down side was the A/C in the room was extremely loud and had a hard time cooling the room below 73. So if you like a cool quiet room you might be disappointed