Find all hotels by Paloma Hotels in Kizilagac

"A fully integrated resort, a luxurious five-star palace, one of the best resorts in the Alanya region, more than an hour away from the airport. The resort’s drawback is that the receptionist’s name is (Arend.) He charged 50 euros without any reason, even though I booked the number in detail. I hope that you will warn the employees not to exploit them so that the resort does not lose its customers, and I am the first of them. I will not return for this resort"

"Excellent service"

"Went as a couple for a two night stay in November. Met up with friends as we have done for the last couple of years. Entertainment was really good too. Food was plentiful with all choices. My friends have stayed in season and they said it is magical with so much to do. Always a very enjoyable stay. "

"Great hotel "

"Good: The hotel has beautifully maintained gardens, a wide selection of food options catering to various tastes, and a clean, quiet lobby – all of which set a promising tone for a relaxing stay. Bad: Now, let me explain the reality behind that first impression. Service at the snack bar was truly unacceptable. Waiters couldn’t be bothered to offer us a table, even though plenty were available just behind a red rope. They simply rolled their eyes and pointed to a makeshift area not intended for dining. Another day, staff members actually followed me around to ensure I didn’t take food out of the snack bar, leaving me feeling like a thief. When I raised these issues, the guest relationship manager saw fit to lecture me on “Turkish manners.” Instead of addressing the problem, I was made to feel in the wrong. Sending a few apples and a bottle of wine is hardly an adequate response – a little genuine effort would go a long way. To make matters worse, our rooms weren’t cleaned daily, and we even ran out of toilet paper. Again, a plate of fruit and some wine were sent as a supposed “solution.” The sunbeds by the elephant pool were cleaned with bleach, but not rinsed, leaving my mum with ruined shorts covered in holes. No apology, no response – nothing. And finally, the rudeness peaked with the barmen at the beach bar, who chose to mock my request by mimicking my face and responding sarcastically in Turkish. Consistent rudeness and hostility tainted the entire experience."

"A fantastic establishment with very good value for money "

"This was a wonderful three day stay for me and my friend. The staff were all so kind and helpful, the location was perfect, literally a 30 second walk away from the private beach, which was also staffed by a lovely gentlemen who checked on us frequently, cracked jokes and you can also order drink to the beach too. Plenty of dining options surrounding you and Club Karma was a 15min walk away if that’s your vibe, a fantastic outside club. 15min walk away from the old town and harbour where we took a $5 1hr boat trip, absolute bargain. You can also walk to the Apollon Temple which was beautiful. No need to book a tour as it’s free to see the temple and take pictures. Honestly I will definitely be coming back and recommending this hotel and location."

"All-inclusive resort and it’s very well done - guests are mostly families and a high number of Russian tourists so it’s not for everyone but there’s plenty to do."

"Absolutely stunning trip. We loved it! "