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Inn of Waterloo and Conference Centre

3.5 star property
Hotel with free breakfast, near University of Waterloo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Inn of Waterloo and Conference Centre

Courtyard
Lobby
Indoor pool, sun loungers
Individually decorated, laptop workspace, blackout drapes
Deluxe Room, 1 Queen Bed, Jetted Tub, Courtyard Area | Individually decorated, laptop workspace, blackout drapes

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Courtyard View, 1 Queen Bed

Individually decorated, laptop workspace, blackout drapes

Courtyard View, 1 Queen Bed

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Jetted Tub, Courtyard Area

Deluxe Room, 1 Queen Bed, Jetted Tub, Courtyard Area | Individually decorated, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Jetted Tub, Courtyard Area

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for City View, 2 Queen Beds

Individually decorated, laptop workspace, blackout drapes

City View, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Courtyard View, 2 Queen Beds

Individually decorated, laptop workspace, blackout drapes

Courtyard View, 2 Queen Beds

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View

Individually decorated, laptop workspace, blackout drapes

Traditional Room, 1 King Bed, City View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard View, 2 Queen Beds

Individually decorated, laptop workspace, blackout drapes

Courtyard View, 2 Queen Beds

Highlights

Patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View, Ground Floor

Individually decorated, laptop workspace, blackout drapes

Traditional Room, 1 King Bed, City View, Ground Floor

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard View, 1 King Bed

Individually decorated, laptop workspace, blackout drapes

Courtyard View, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard View, 1 King Bed

Individually decorated, laptop workspace, blackout drapes

Courtyard View, 1 King Bed

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City View, 2 Queen Beds

Individually decorated, laptop workspace, blackout drapes

City View, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Courtyard View, 1 Queen Bed

Individually decorated, laptop workspace, blackout drapes

Courtyard View, 1 Queen Bed

Highlights

Patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
8.4 out of 10, Very Good, (1113)
The price is SAR 387
SAR 455 total
includes taxes & fees
19 Dec - 20 Dec
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

About the neighborhood

Map
475 King St N, Waterloo, ON, N2J 2Z5

What's nearby

  • Conestoga Mall - 10 min walk - 0.9 km
  • University of Waterloo - 20 min walk - 1.7 km
  • Wilfrid Laurier University - 3 min drive - 2.1 km
  • St. Jacobs Market District Visitor Information Centre - 5 min drive - 3.7 km
  • St Jacobs Farmers Market - 5 min drive - 4.0 km

Getting around

  • Kitchener Station - 11 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Inn of Waterloo and Conference Centre

Hotel near University of Waterloo
You can look forward to free to-go breakfast, a grocery/convenience store, and a garden at Inn of Waterloo and Conference Centre. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Express check-out, a vending machine, and a 24-hour front desk
  • ATM/banking services, a computer station, and meeting rooms
  • Guest reviews give top marks for the pool, helpful staff, and location
Room features
All 79 individually decorated rooms have perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10 AM
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Inn Waterloo
Of Waterloo Conference Centre
Inn of Waterloo and Conference Centre Hotel
Inn of Waterloo and Conference Centre Waterloo
Inn of Waterloo and Conference Centre Hotel Waterloo

Frequently asked questions

Does Inn of Waterloo and Conference Centre have a pool?

Yes, this property has an indoor pool.

Is Inn of Waterloo and Conference Centre pet-friendly?

Yes, Inn of Waterloo and Conference Centre allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Inn of Waterloo and Conference Centre?

Self parking is free at this property.

What time is check-in at Inn of Waterloo and Conference Centre?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Inn of Waterloo and Conference Centre?

Check-out is at noon.

Where is Inn of Waterloo and Conference Centre located?

Situated in Waterloo, this hotel is within 1 mi (2 km) of Conestoga Mall and University of Waterloo. City of Waterloo Museum and Wilfrid Laurier University are also within 2 mi (3 km).

Inn of Waterloo and Conference Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 329 out of 1000 reviews" "
Rating 8 - Good. 340 out of 1000 reviews" "
Rating 6 - Okay. 166 out of 1000 reviews" "
Rating 4 - Poor. 107 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Renem

Stayed 1 night in Oct 2023

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean and comfortable hotel
Very nice spot to stay and would recommend.
Stayed 2 nights in Nov 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rylie

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Nancy

Liked: Staff & service, property conditions & facilities
Great location with easy access to nearby restaurants and activities.
Stayed 1 night in Dec 2023

2/10 Terrible

Hubert

Stayed 5 nights in Nov 2023

4/10 Poor

Scott

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Would not recommend. Dishonest staff
I’ve left many good reviews here. Unfortunately I will not anymore. The last “week stay” I had, I forgot something important in my room. When I realized, I contacted them immediately. The room hadn’t been cleaned yet. They assured me that it would be at the desk for pick up the following day. Unfortunately it was never handed in by the cleaners/staff. A week later, I quit trying. Frustrating to think that I spent over $2300 to stay here for 3 weeks, and they would still keep my $80 item. I would not recommend
Stayed 3 nights in Nov 2023

6/10 Okay

Kirk

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Location was great. Did not like: 1. The Deadbolt was not working properly in our Room #138 2. Large deep gauge/scratch on the wall by our Bistro Table 3. Loud Customwrs in our Room next Door til after 2am. Brought it to the Attention at Checkout to the girl At Front Desk and Housekeeping Manager and the Manager offered no compensation and said the Hotel is Closing.. No excuse..
Stayed 1 night in Dec 2023

2/10 Terrible

Lisa

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very old and VERY dirty!!!! We were moved to 3 different rooms including a room upgrade before deciding there was no way we were sleeping there! Each room was equally FILTHY! Outside there was random pillows, inside smoke butts on the ground and the hot tub was currently out of order. Would not recommend this place to anyone.
Stayed 1 night in Nov 2023

4/10 Poor

Karen

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Front entrance was dirty and not cleaned. Bathroom is old and the smallest bathroom I’v seen. Breakfast is kinda of a joke. Muffins in plastic and nutri bars was just about it.
Stayed 1 night in Nov 2023

6/10 Okay

Margaret

Traveled with family
Liked: Staff & service
The property is tired. The biggest problem with the property is there was no proper lighting anywhere. That goes for the room the reception, the breakfast room, etc. I informed them of my feelings before I left. The staff, however, or above and beyond their level of efficiency. I forgot a couple of things at the hotel and phone. On my way home. They listen to what I had forgotten they found it and they sent it out per Purolator immediately that day. I received it three days. I was very very appreciate it.

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Nice staff. Hotel is older- bathrooms need a revamp.
Stayed 1 night in Nov 2023

10/10 Excellent

Gabriel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good. The room is cozy and clean. Comfortable bed. Good shower. The pool was nice and warm. I think it was good for the short stay we choose.
Stayed 1 night in Nov 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service
A fair stay.
Stayed 1 night in Nov 2023

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff wasn’t too helpful but it was convenient, clean and their breakfast even if they have them as to go options was ok (coffee/ yogurt/pastries/granola bars)
Stayed 1 night in Nov 2023

4/10 Poor

Harold

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hot tub not working,extra towels not available Breakfast selection very poor
Stayed 1 night in Nov 2023

10/10 Excellent

URSI

Liked: Cleanliness, staff & service, property conditions & facilities
l check in was smooth, rooms were comfortable, breakfast was so-so.
Stayed 1 night in Nov 2023

8/10 Good

Paige

Stayed 1 night in Nov 2023

8/10 Good

Chynna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, but could be updated
It's okay place to stay, but I think the pictures online hype it up a little too much. The lobby and pool areas are very stylish (although the hot tub was out of order when we stayed), but the rooms themselves are extremely dated. I think the TV in the room was as old as me! One of the things I really enjoyed about my stay here is that you could leave a list outside your door of things you needed for your room (coffee stuff, towels, etc.) instead of housekeeping coming in every day. Definitely could use a facelift, but for the price it was fine for a few nights.
Stayed 3 nights in Oct 2023

2/10 Terrible

Chen

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Worst I’ve ever seen. Dirty, lack of stuff, noisy to the AC.
Stayed 1 night in Nov 2023

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a perfect location for our stay in Waterloo. Easy access to main highways, shopping mall close and several dining options in short drive. Staff very friendly and room was comfortable. Had it been warmer weather, I would have really enjoyed sitting outside on patio set up with table and chairs that was outside our room.
Stayed 1 night in Nov 2023

6/10 Okay

Michael

Traveled with partner
Beds were uncomfortable, mattress was too soft. Other guests that Friday night were loud with young teenagers running up and down the hall. That means poor security.
Stayed 1 night in Nov 2023

6/10 Okay

Kaeta

Traveled with group
Liked: Staff & service
The initial room we were provided was not clean nor was it really updated; room appeared in disarray. They provided another room which was MUCH better. Was clean, updated shower and bathroom. I do hope they address the rooms that need it. Overall staff were great to deal with.
Stayed 1 night in Nov 2023

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The rooms were basic but clean. The hotel was quiet the evening we were there. The breakfast was basic but I liked that it was “grab and go” style. Would stay again!
Stayed 1 night in Nov 2023

8/10 Good

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023