Ciala Resort Hotels In Kisumu

3.5 star property
Hotel with 2 restaurants, in the vicinity of Lake Victoria

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Ciala Resort Hotels In Kisumu

2 restaurants, breakfast, lunch served; local and international cuisine
Garden view
Executive Suite | Minibar, in-room safe, desk, blackout drapes
Terrace/patio
Reception hall

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Executive Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
2 bathrooms
  • Hill view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
2 bathrooms
Rainfall showerhead
Electric kettle
Free bottled water
  • Hill view
  • Sleeps 2
  • 1 King Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Electric kettle
  • Hill view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
Daraja-Mbili, Kisumu, 40100

What's nearby

  • The West End Shopping Mall - 17 min drive
  • Kisimu museum - 17 min drive
  • Dunga Bay - 18 min drive
  • Hippo Point - 20 min drive
  • Kisumu Impala Sanctuary - 23 min drive

Getting around

  • Kisumu (KIS) - 27 min drive

Restaurants

  • ‪Secrete Lounge - Maseno - ‬7 min drive
  • ‪Kisumu City - ‬12 min drive
  • ‪Lakeside Fish Eating Joints - ‬12 min drive
  • ‪Carpediem - ‬8 min drive
  • ‪Nyawita Shopping Centre - ‬11 min drive

About this property

Ciala Resort Hotels In Kisumu

Hotel near Lake Victoria
Take advantage of a terrace, a garden, and a playground at Ciala Resort Hotels In Kisumu. Adventurous travelers may like the mountain biking, fishing, and ecotours at this hotel. Indulge in a deep-tissue massage, a facial, and reflexology at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and express check-in
  • A gift shop, concierge services, and luggage storage
Room features
All 54 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rainfall showers and free toiletries
  • 43-inch Smart TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Swahili

Property amenities

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ciala Resort Kisumu
Ciala Kisumu
Ciala Resort
Ciala Hotels In Kisumu Kisumu
Ciala Resort Hotels In Kisumu Hotel
Ciala Resort Hotels In Kisumu Kisumu
Ciala Resort Hotels In Kisumu Hotel Kisumu

Frequently asked questions

Does Ciala Resort Hotels In Kisumu have a pool?

Yes, this property has an outdoor pool.

Is Ciala Resort Hotels In Kisumu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ciala Resort Hotels In Kisumu?

Self parking is free at this property.

What time is check-in at Ciala Resort Hotels In Kisumu?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Ciala Resort Hotels In Kisumu?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Ciala Resort Hotels In Kisumu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Ciala Resort Hotels In Kisumu located?

Situated in a rural location, this spa hotel is 5.3 mi (8.6 km) from Lake Victoria and 11.5 mi (18.5 km) from Kisimu museum. Kisumu Impala Sanctuary and Kakamega Forest are also within 32 mi (52 km).

Ciala Resort Hotels In Kisumu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

kristen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We came to relax for a couple of days. The pool was closed. The A/C in the room did not work. The water in the fish tank outside was very dirty. The room was clean and the staff were incredibly friendly. The food was great.
Stayed 2 nights in Oct 2022

10/10 Excellent

Annette, NAIROBI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the serene environment, it is a world-class hotel in the middle of a rural location. The scenic hills close by, well-lawned grounds, and friendly staff were absolutely fantastic. I recommend the property for families, couples, and for conference arrangements. Thank you for the wonderful hospitality; special thanks to Pauline from the front desk for her wonderful service. Regards, Annette Owidhi.
Stayed 2 nights in Aug 2022

6/10 Okay

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and well manicured lawns. The music noise from the pool restaurant at night is annoying
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to live I would 10/10 recommend
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2020

10/10 Excellent

John Oyiengo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel in Western Kenya Hospitality Industry
An amazing place with wonderful service and amenities for the family. Highly recommended for your stay
Swimming pool to cool
Scenic Maragoli hills from the balcony
Festive season all set up.
New year eve and fireworks quite spectacular
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Mixed feelings
The hotel facilities are excellent - the best I have seen in the area. However I found the pillows to be uncomfortable and there seems to be a disco nearby that plays all night long, therebybmaking sleep difficult. Service overall was ok - not great.
Stayed 1 night in May 2019

8/10 Good

Lundström

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaazing place to stay
Stayed 2 nights in Apr 2022