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"Friendly helpful staff. Good dinner in hotel restaurant. Nice breakfast buffet. Spacious attractive lobby. Clean room with most of the things one expects. The free shuttle from the train station stopped across the street from the hotel. "

"Linn and Maria at the front desk were amazing! Linn helped us meet up with our tour late when our flight was delayed. The whole staff went above and beyond to help us."

"Great hotel with really friendly and helpful staff, good breakfast with plenty of options including fruit, eggs and pastries, the Thai grill was good for a quick bite and the restaurant / bar in the hotel had good food options which were excellent. In the old centre of kiruna so the new centre is a taxi ride away but if you’re out doing organised trips, it doesn’t really matter"

"Hotel was comfortable and the food was great. Only concern was slightly slippery conditions from lobby to hotel room but the walkways were otherwise well sanded. "

"While this may have been cheaper than other options, it was not worth the money. The building is like a shed located away from the main city centre. My room smelled like cigarette smoke when I arrived. I think it may have been coming in through the vents however it was overpowering and very unpleasant for a non smoker. The bathroom completely flooded from using the shower as the drain did not work properly. The room and bathroom are both very small but this was expected. The property itself is unstaffed but they are also very hard to contact as they don’t answer the phone or respond to emails. I called a number of times and the only time someone picked up they told me they would take a message and call back, however I never received a call. I wouldn’t return and would recommend finding somewhere else to stay. "

"Easy late check in. Perfectly suited to our needs. "

"Lovely staff and place. As they cater to helicopter trips it was sometimes hard to find staff for assistance but super friendly and picturesque. Very clean as well. "

"I recently had the pleasure of staying at Bishop Arms hotel and I must say, it exceeded my expectations. From the moment I arrived, I was greeted with warm smiles and impeccable service. The room was clean and comfortable."