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"We loved the Onsen experience at the hotel! We experienced the ryokan setup at the hotel and the beds were comfortable. The breakfast buffet was good with lots of variety. The outside Onsen has nice view. "

"A bit far from city centre but very convenient if you drive"

"Beautiful two story suite, but the best part was the cuisine. The private Onsen was very nice as well. The staff were friendly, helpful and thoroughly professional. "

"Excellent onsen, good variety for both dinner and breakfast buffet. The only drawback for this hotel is far from the main tourist sites, not near train station but can be reached by bus. "

"The staff provided the 'Superb' service. I stayed at the annex building which was a bit dated but totally clean for 4 weeks. I had access to sauna, washing machine, dryer, kitchen sink, microwave, ice machine & Free breakfast. It took me 11 minutes to walk to Goryōkaku where I could enjoy viewing the cherry blossom & I loved it. I highly recommend this hotel. If I ever have the chance to visit Hakodate again during cherry blossom season, I will not hesitate to book this hotel again. "

"Easy access"

"I was so pleasantly surprised by what was offered. I booked an overnight stay on my way to Sapporo. I had no experience with this chain and expected an average service/facility. For one night, I didn't mind. However, the staff were organised and welcoming. Unlike similar hotel chains, they had four lifts to take guests up and down. Everywhere was super clean. More importantly, the room was spacious and very comfortable. All facilities were new, and every item in the room was organised logically to make it easy to use. Overall, a very positive experience."

"Two night stay in a twin room. Although this hotel is located away from the centre of Hakodate, just a 15 min tram ride gets you into the main centre. A huge Lawson’s is located just 5 mins walk away, lots of izakayas, yakitori, and ramen shops are just 7-10 mins walk away. Very conveniently located. The rooms are reasonably sized but definitely not suited for large sized luggage’s to be opened up or even stored upright. The breakfast buffet selection was incredible and delicious. Do not miss it! The onsen facility was fantastic. Fresh towels and yukatas are provided daily. The only down side is just one pillow per bed. "

"The front desk staff were extremely gracious & hospitable throughout our entire stay! They all spoke English very well. Rooms were clean, a/c worked very well, loved the area… felt safe, close to train stations, bus stops, street car stops, shopping mall, convenience stores, restaurants & sightseeing areas were a few minutes away. Will definitely stay here again! "