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"We had a wonderful stay at Saybrook Point. The staff could not have been warmer or more welcoming. They quickly responded to and addressed a heating issue in the first room we were in and upgraded us to a beautiful room where the heating worked great. We enjoyed the steam room and dry sauna. The hot tub could have been hotter. Gerard was a standout team member. He was friendly and super helpful and made us great fires in our room every night. Breakfast was delicious and we enjoyed time in the Choo Choo lounge. We’ll be back!"

"All around great experience "

"It was a great stay, perfect location. "

"The staff customer service was the very best part of my stay at New Haven Hotel. Dia (sp?) checked me in at 9:30 am, so that I could rest and get out of the cold. They also held on to my luggage until my bus departed Union Station late at night. The room was very comfortable; especially the bed. Everything was surprisingly seamless. Great stay. "

"Fantastic service, great location. Room was great, clean and everything you need is there!!!"

"N/a"

"Only drawback is that bar closes at 11:00. Fantastic stay "

"One of our favorites"

"Location was great as well the customer service, breakfast was good "