Take advantage of a free daily manager's reception, a rooftop terrace, and a coffee shop/cafe at Urban by CityBlue, Kigali, Rwanda. The on-site international cuisine restaurant, The Bistro, offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
Free self parking
A TV in the lobby, concierge services, and an elevator
Luggage storage, a reception hall, and coffee/tea in the lobby
Guest reviews say good things about the overall condition
Room features
All guestrooms at Urban by CityBlue, Kigali, Rwanda include perks such as furnished balconies and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
Rainfall showers, free toiletries, and hair dryers
32-inch TVs with premium channels
Refrigerators, electric kettles, and daily housekeeping
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Mosquito nets
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels
Entertainment
32-inch TV
Cable channels
Premium channels
Food and drink
Coffee/tea maker
Electric kettle
Minibar
Refrigerator
Outdoor space
Furnished balcony
More
Desk
Iron/ironing board
Phone
Safe
Slippers
Turndown service
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Urban CityBlue Hotel Kigali
Urban CityBlue Hotel
Urban CityBlue Kigali
Urban CityBlue
Urban CityBlue Rwanda Hotel
Urban by CityBlue, Kigali, Rwanda Hotel
Urban by CityBlue, Kigali, Rwanda Kigali
Urban by CityBlue, Kigali, Rwanda Hotel Kigali
Frequently asked questions
Is Urban by CityBlue, Kigali, Rwanda pet-friendly?
No, pets are not allowed at this property.
How much is parking at Urban by CityBlue, Kigali, Rwanda?
Self parking is free at this property.
What time is check-in at Urban by CityBlue, Kigali, Rwanda?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.
What time is check-out at Urban by CityBlue, Kigali, Rwanda?
Check-out is at 10 AM.
Where is Urban by CityBlue, Kigali, Rwanda located?
Situated in Kigali, this hotel is 0.7 mi (1.2 km) from Union Trade Center and within 3 mi (5 km) of Ntarama Church and Club Rafiki. Kigali Business Centre and Kigali Heights are also within 3 mi (5 km).
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Urban by CityBlue, Kigali, Rwanda Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I really enjoyed staying here with all the comforts after weeks in small towns and days of hiking trails in national parks. Will always remember this place!
Urban by CityBlue in Kigali was a great stay! It is centrally located in a very walkable and safe area of Kigali. It is in close proximity to great restaurants and coffee shops as well as close enough to the downtown area to get there easily but far enough away to be quiet. Yet, it also has its own excellent restaurant with amazing views of the city. The staff was excellent and extremely responsive. The room was cleaned exquisitely each day, the water was powerful and hot, room service prompt, and the breakfast good.
Nice boutique hotel. Rooms are spacious and comfortable. Staff are friendly and helpful. Breakfast is good. Location is good, walking distance to town.
This is simply the best hotel in its category in Kigali. Modern, very clean, massive rooms, all facilities and in a good location.
I highly recommend this hotel and do not even bother looking for another place to stay. Rooftop restaurant has amazing views and offers fantastic range of top dishes and wines. Enjoy!
Urban by CityBlue, Kigali, is located near the city centre. The room is large and the bed can fit 2-3 people. Daily room service is provided. The hotel staffs were very friendly. The hotel restaurant has a lot of food options to offer.
Booking my mum’s & my stay at this boutique hotel was the best decision we made in terms of our entire trip to Kigali. The staff are so professional; approachable & friendly. Our room was huge & felt like home right from the get go. The restaurant upstairs serves delicious meals & has beautiful views of the city.
When I arrived my first room was downstairs on the 1st floor. It felt like I was in a dungeon. The Wi-Fi didn’t work, it felt closed in somehow. But, as soon as I mentioned my dissatisfaction w the room I was moved right away to a room on the 3rd floor. The rooms are spacious. Housekeeping is fantastic. The bathroom is humongous, and the staff’s incredible! One complaint is that carpet in both rooms needs to be changed. I wore shoes the whole time because I didn’t want to walk on it.
My stay was amazing! All staff from reception, housekeeping to tje restaurant was very attentive and helpful
Danielle
Stayed 7 nights in Jan 2021
8/10 Good
Olalekan
23 December 2020
Olalekan
Stayed 2 nights in Dec 2020
4/10 Poor
PRINCE, MIAMI, Florida
21 December 2020
Liked: Amenities
Disliked: Cleanliness
The Urban is a good boutique hotel but lately the housekeeping staff has been Slacking in their duties.
Management needs to ensure the staff deliver in their duties.
Never take repeat customers for granted.
Always respond to issues raised.
Everything was great, The hotel is really comfortable and clean. The only complaint is the Wifi. Kigali has pretty good internet but this hotel it is nearly unusable. If you're in the city for business maybe re-consider or bring along a hotspot.