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The Retreat

5.0 star property
Relax by the pool under shaded umbrellas or rejuvenate your senses at this tranquil retreat amidst the bustling city.

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Photo gallery for The Retreat

Meeting facility
Luxury Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Interior detail
Gym
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast included
  • Spa
  • Room service
The current price is SAR 1,494
SAR 2,138 total
includes taxes & fees
14 Mar - 15 Mar

Room options

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room

Highlights

Yard
Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Terrace/patio

Superior Room

Highlights

Yard
Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Connecting rooms available
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Room

Highlights

Yard
Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Connecting rooms available
LED TV
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

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Kigali Serena Hotel

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
9.2 out of 10, Wonderful, (126)
The price is SAR 783
SAR 970 total
includes taxes & fees
22 Mar - 23 Mar
Kigali Serena Hotel

About the neighborhood

Map
No 5, KN 29 Street, Kigali, Nyarugenge

What's nearby

  • Union Trade Center - 7 min walk
  • Nyamirambo Stadium - 7 min drive
  • Kigali Heights - 8 min drive
  • Kigali Convention Centre - 9 min drive
  • BK Arena - 12 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪UMUT Cafe&Restaurant - ‬14 min walk
  • ‪DownTown - ‬7 min walk
  • ‪Makfast - ‬10 min walk
  • ‪Camellia Cafe CHIC - ‬16 min walk

About this property

The Retreat

Luxury hotel near Kigali Convention Centre
Consider a stay at The Retreat and take advantage of free cooked-to-order breakfast, a poolside bar, and a terrace. Active travelers can enjoy archery at this hotel. Indulge in a sports massage, aromatherapy, and a manicure/pedicure at the onsite spa. The on-site international cuisine fine-dining restaurant, Fusion Restaurant, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and a garden.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), outdoor furniture, and concierge services
  • 2 meeting rooms, a banquet hall, and a 24-hour front desk
Room features
All guestrooms are individually decorated, and offer comforts such as 24-hour room service and private pools, in addition to thoughtful touches like premium bedding and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Rainfall showers, bidets, and shower/tub combinations
  • 65-inch LED TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and highchairs

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Fusion Restaurant
  • Heaven Restaurant

Things to do

  • Archery
  • Art gallery
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Private picnics
  • Sauna
  • Hot tub

Family friendly

  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space (646 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Mosquito nets
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 65-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio
  • Yard

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 500.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 45.00 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Retreat Hotel Kigali
Retreat Kigali
The Retreat Hotel
The Retreat Kigali
The Retreat Hotel Kigali

Frequently asked questions

Does The Retreat have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

Is The Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Retreat?

Self parking is free at this property.

What time is check-in at The Retreat?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Retreat?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does The Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45.00 per vehicle applies.

Where is The Retreat located?

Located in the heart of Kigali, this luxury hotel is within 1 mi (2 km) of Union Trade Center and Ntarama Church. Club Rafiki and Kigali Business Centre are also within 3 mi (5 km).

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The Retreat Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

ilan

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Feb 2024

6/10 Okay

Onaseremi

Stayed 6 nights in Nov 2024

8/10 Good

Aba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Amber

Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
3 star food, 4 star place at 5 star prices
First off, The Retreat is incredibly overpriced. Border line rip off. The food is below average and so expensive - not worth it at all. At the prices being charged for accommodation, it should be full board - to pay such exorbitant prices for lunch and dinner is a real cheek. The actual accommodation was very decent, the pool area is really nice and so is the gym and yoga studio. Overall it wasn't a bad stay but we would not return purely based on price and quality of food.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Stayed 5 nights in Aug 2018