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Step Town Hotel

3.0 star property
Comfortable hotel with free breakfast and a restaurant

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Step Town Hotel

Exterior
Terrace/patio
Triple Room, Bathtub | Minibar, in-room safe, free cribs/infant beds, rollaway beds
Exterior detail
Suite | Bathroom | Hair dryer
Reviews
7.8

Good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Bar
    BarBar
  • Pet friendly
    Pet friendlyPet friendly
  • Room service
    Room serviceRoom service
  • Parking included
    Parking includedParking included
  • Laundry
    LaundryLaundry

Explore the area

Map
Kiyovu-Muhima, KN 1Av, Kigali
  • Popular LocationKigali Genocide Memorial Centre5 min drive
  • Popular LocationKigali Heights8 min drive
  • Popular LocationKigali Convention Centre9 min drive
  • AirportKigali (KGL-Kigali Intl.)24 min drive

Room options

View all photos for Double Room, Bathtub

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Double Room, Bathtub

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Standard Twin Room

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Suite

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
In-room safe
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Deluxe Twin Room

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
In-room safe
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Single Room

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, Bathtub

Triple Room, Bathtub | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Triple Room, Bathtub

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
In-room safe
  • 42 sq m
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Kigali

Step Town Hotel is located in Kigali. Ivuka Arts Kigali and BK Arena are cultural highlights, and some of the area's landmarks include Ntarama Church and Presidential Palace Museum. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro.
Visit our Kigali travel guideOpens in a new window

What's nearby

  • Union Trade Center - 12 min walk
  • Kigali Genocide Memorial Centre - 5 min drive
  • Kigali Heights - 8 min drive
  • Nyamirambo Stadium - 8 min drive
  • Kigali Convention Centre - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 25 min drive

Restaurants

  • ‪Kg Craft Cafe - ‬5 min drive
  • ‪Executive Lounge - ‬4 min drive
  • ‪Makfast - ‬15 min walk
  • ‪Dine Divine - ‬20 min walk
  • ‪Brioche - ‬14 min walk

About this property

Step Town Hotel

Property highlights
Consider a stay at Step Town Hotel and take advantage of free continental breakfast, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), meeting rooms, and smoke-free premises
  • Tour/ticket assistance, concierge services, and luggage storage
Room features
All guestrooms at Step Town Hotel include amenities such as free WiFi and safes, as well as minibars and room service.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and hair dryers

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Safe

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7 AM - 2 AM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.00 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators

Property is also known as

Step Town Hotel Kigali
Step Town Kigali
Step Town
Step Town Hotel Hotel
Step Town Hotel Kigali
Step Town Hotel Hotel Kigali

Frequently asked questions

Is Step Town Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Step Town Hotel?

Self parking is free at this property.

What time is check-in at Step Town Hotel?

Check-in start time: 10 AM; Check-in end time: 2 AM. After-hours check-in is not available.

What time is check-out at Step Town Hotel?

Check-out is at 10 AM.

Does Step Town Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Step Town Hotel located?

Situated in Kigali, this hotel is 0.6 mi (1 km) from Union Trade Center and within 3 mi (5 km) of Ntarama Church and Inema Art Center. Ivuka Arts Kigali and Kigali Business Centre are also within 3 mi (5 km).

Step Town Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent staff attitude. Staff and manager did tgeir utmost to help us during our stay in Kigali
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and kind. We lost our bags at the airport and the manager went over and above what he meeded to do to get them back. All of the bar and restaurant staff and drivers were really chatty and fun too
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Kigali—great breakfast and restaurant, comfortable rooms, very friendly staff
Stayed 11 nights in Mar 2019

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chris....Australia
Efficent friendly service. Great breakfast served on patio overlooking hills and views over lower city. Easy uphill 20 min walk to city centre... Basic clean rooms with bathroom...try for upper room with vuews.
Stayed 2 nights in Feb 2019

6/10 Okay

Frank, East London

Overbooked so sent to a new hotel
Unfortunately we turned up to the hotel to find it had been overbooked and we were provided an alternative hotel. The manager did all he could to correct the error which we were really grateful for.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
goed was de aandacht en de zorg van het personeel.
Stayed 3 nights in Jan 2019