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"Beautiful hotel and super friendly and courteous staff. Loved our stay here and would gladly come back"

"Beautiful place"

"Great location within short walk to day boats and cablecar."

"the staffs r exeptional, very helpful and friendly. love everything about this cruise."

"The Watson Premium Hotel exceeded my expectations. The room was a good size with all the facilities that are required (except for an iron, I like to have an iron on my room). Very clean, very comfortable. Breakfast very good choices and quality. Amazing staff. Service was faultless and we couldn’t ask for more. We would stay here again for sure 👌"

"Very impressed with this facility, the cleanliness, and very helpful staff."

"Beautiful hotel and convenient location. Room had sea view. The property is well kept and maintained. The staff were friendly and provided excellent service. The breakfast buffet had excellent food selections to choose from but pricy. The only thing I would recommend improving on were the quality and tastes of the dinner dishes. The seafood was not fresh as I expected from a seaside town and the steak and pepper sauce were cold. The tastes needs to justify for the price. I would recommend grabbing dinner elsewhere. Overall, I recommend this hotel for the stay in Ha Long Bay!"

"The staff were friendly and the meals provided were delicious with generous amount of servings. We did the 2 day cruise and was ideal as we had ample time for both relaxation and activities. The weather was perfect during this time of the year ( January)."

"The staff is exceptionally kind and always willing to assist, including the security team, who were very helpful. It was a truly delightful experience. While there is some ongoing construction, I look forward to seeing the improvements once it's completed!"