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"Fabulous hotel. luxury feel. Great location and great food in the restaurant. Parking is tight but we booked and the space was reserved for us. I doubt the BMW driver had reserved a space and ended up carelessly parked without a proper space or consideration for anyone else - resulting in a million point turn to get out of my pre-booked spot! "

"Second stay here and again,a perfect choice for our Xmas shopping trip. Staff were excellent,friendly and helpful,food was lovely,room cozy and clean. Walkable to town with great mix of shops,beautiful cathedral with Xmas market. Happy to recommend."

"The hotels best features are the view of the sea and also the original Victorian decor. Parking is easy and the dining room is spacious and comfortable, again with a super view. Rooms are clean though All would benefit from upgrades and renewals to, for example, furniture. Dining is good and Breakfast is very nice. Stuff are helpful and sometimes very helpful and the location is quiet. "

"Friendly staff, clean room and hotel plus good breakfast."

"really nice stay with staff just as friendly as our first visit. just the lack of care of the car park from the days snow which can’t always be helped understandably"

"Always a pleasure to stay at the passage house very good service great staff very friendly. "

"I arrived late to a very chirpy chap at reception which was lovely. Directed to my room which was a lovely size with all creature comforts. The bed was very comfortable. Breakfast in the morning was also a pleasant experience. The food was of excellent quality. Checking out was easy. I would definately stay here again "

"Great stay"

"This hotel is very convenient for ourselves. The staff are always friendly helpful and polite. It has a super big car park"