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Sandman Hotel & Suites Kelowna

3.0 star property
Unwind in style with an invigorating spa visit or energize your day by taking advantage of convenient services.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Balcony
Reception
Fridge, microwave, coffee/tea maker
Interior

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
The price is SAR 250
SAR 295 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dining table
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Standard Room, 1 Queen Bed, Kitchenette (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower | Premium bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed, Tower

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony, View)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dining table
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dining table
TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Ramada Hotel & Conference Center by Wyndham Kelowna

Pool
Hot Tub
Pet friendly
Parking included
8.4 out of 10, Very Good, (1027)
The price is SAR 293
SAR 340 total
includes taxes & fees
11 Feb - 12 Feb
Ramada Hotel & Conference Center by Wyndham Kelowna

About the neighborhood

Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8

What's nearby

  • Orchard Park Mall - 3 min walk
  • Kelowna Golf and Country Club - 2 min drive
  • Kelowna General Hospital - 5 min drive
  • Waterfront Park - 5 min drive
  • Prospera Place - 5 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬5 min walk
  • ‪Red Robin - ‬6 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬1 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel near Prospera Place
Consider a stay at Sandman Hotel & Suites Kelowna and take advantage of dry cleaning/laundry services, a bar, and a gym. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy perks such as:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and coffee/tea in the lobby
  • Multilingual staff, smoke-free premises, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 220 individually decorated rooms feature perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch TVs with cable channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: CAD 10-25 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Dennys 24 hour restaurant
  • Bar One Urban Lounge

Things to do

  • Fitness center
  • Motorized watercraft

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from October 1 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Friday, and Saturday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

Is Sandman Hotel & Suites Kelowna pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sandman Hotel & Suites Kelowna?

Self parking is free at this property.

What time is check-in at Sandman Hotel & Suites Kelowna?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Sandman Hotel & Suites Kelowna?

Check-out is at 11 AM.

Where is Sandman Hotel & Suites Kelowna located?

Located in Dilworth Mountain Estates, this hotel is within a 10-minute walk of Orchard Park Mall and Orchard Park Shopping Centre. Mission Creek Regional Park and Planet Lazer are also within 1 mi (2 km).

Sandman Hotel & Suites Kelowna Reviews

Reviews

6.8
Rating 10 - Excellent. 382 out of 1417 reviews" "
Rating 8 - Good. 339 out of 1417 reviews" "
Rating 6 - Okay. 279 out of 1417 reviews" "
Rating 4 - Poor. 225 out of 1417 reviews" "
Rating 2 - Terrible. 192 out of 1417 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Megan

Disliked: Cleanliness
Small, room wasn’t clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and upgraded me to a bigger bed.
Stayed 1 night in Jan 2025

8/10 Good

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking. Great customer service
Stayed 1 night in Jan 2025

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs a rehaul, everything broken , tiny rooms , worst sandman I’ve ever stayed at
Stayed 1 night in Jan 2025

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very short stay. Though it was very comfortable. The outside property seemed well kept
Stayed 1 night in Jan 2025

6/10 Okay

Brandon

Liked: Staff & service
Disliked: Amenities
Pool and hot tub have been down for ages. The last 10 times I've been there. The bathroom fans will keep you up in other rooms if someone leaves it on. The staff is allways awesome though. The price is great for a night and what you get. The tower is a far better saty than the atrium.
Stayed 1 night in Jan 2025

6/10 Okay

Janeen

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Love room just didn’t know how use key for elevator get up to room
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Stayed 1 night in Dec 2024

8/10 Good

barbara ann

As a single senior, with no vehicle I did not feel safe having to walk around from the main building to get into the tower building. I know they are under renovation but the access to the tower should be open by using the overhead walkway
Stayed 1 night in Dec 2024

2/10 Terrible

Bailey

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We had the absolute worst stay ever, my best friend and i chose to have a "staycation" to have an early Christmas for our kids because we wouldn't be together on Christmas. first there is nothing on Expedia stating the pool is closed which is why we chose this hotel so our three kids could go swimming, I talked to the front desk and the "manager in training" wouldn't even look at us, kids crying and all, and just rudely says that's not an us problem and shoo'd us away. then in our room which was a king suite, the tv's wouldn't work, the "manager in training" came up to try and fix it and couldn't and just said oh well.... shortly after he leaves we realize the bedsheets in the room are disgusting and stained, we didn't call about this as none of our issues have been taken seriously.. I am absolutely appalled at the customer service this hotel showed, I used to love staying there but I will NEVER return
Stayed 1 night in Dec 2024

6/10 Okay

Melodie

Traveled with partner
Liked: Cleanliness, staff & service
Was just ok, nothing spectacular. Wouldn’t be my first choice again
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Tyler

Stayed 1 night in Nov 2024

10/10 Excellent

Kierstin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Enjoyed our stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Clean room. Pool was being updated and not in use at this time.
Stayed 1 night in Nov 2024

10/10 Excellent

Loreen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay. Pool was under renovation so that was disappointing.
Stayed 1 night in Nov 2024

2/10 Terrible

Catrina

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms dated and carpets leave socks dirty.Key cards did not work on multiple occasions causing frequent visits to front desk. When called maintenance to resolve a plumbing issue, no one came. Homeless person found passed out in the stairwell. No pillows for the pull out couch.
Stayed 3 nights in Nov 2024

6/10 Okay

Stacy

Traveled with partner
Liked: Staff & service, amenities
Checked in and went to our room (after 5pm) and it had not been serviced from the previous people. Went back down and they moved us into the penthouse...which is nothing special. Basically a similar room. Had a cracked out guy hovering around the carded doors. So we made sure to close it prior to leaving it. Not a safe feeling
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed her before and liked the experience. Everyone was friendly. The locatian was convenient
Stayed 2 nights in Nov 2024

6/10 Okay

Tracy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Surrounding area is full of homeless people. They were in the dumpsters going through the renovation items left in them. One of our vehicles we’re broken into during our stay. Windows smashed & items stolen. We were out of town & because of a long weekend we had no service outlets to help us. There were 6 vehicles damaged. I would not stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kenneth, Vancoucer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Nice staff.
Stayed 3 nights in Nov 2024

8/10 Good

Dawn

Traveled with group, Business traveler
It’s alright, clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaismeen

Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

8/10 Good

Arlene

Quiet & warm personality if front desk lady.
Stayed 2 nights in Oct 2024