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"Excellent."

"Great Balneo Spa"

"The ensuite room was clean and cosy with a lovely view of the garden. Breakfast was delicious and healthy, made fresh each day. When we requested dinner, this was also delicious and at a good price.The location was close some lovely towns and only 2.5hrs from Sofia. Wifi had good connectivity. The hosts were very friendly, had lots of suggestions for places to see and where to eat. They catered to us perfectly. Looking forward to coming again. "

"I would never stay at that hotel. The room smelled like sewage. We brought it up to staff and they said that all of the rooms smelled like that.... at one point we were the only ones at the hotel, and now I understand the reason. The staff were very nice, but sleeping with the smell of sewage was a very unpleasant experience. Do not stay at this place."

"The hotel is lovely unfortunately the service levels are poor. Breakfast service was awful and the food was average. We had to repeatedly ask for items that hadn't been replenished and on our last day they had no milk. If you stay here you will have to manage your expectations and let the manager know if you are not happy as he assured me that he wants to meet the customers expectations."

"Pretty little boutique hotel. Loved it! Would definitely return."