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"I liked everything about hotel and staff. Very friendly, good English! Excellent place! "

"We had a wonderful stay at Hotel Ootaki and would definitely return. The hotel is very traditional and gives you a real insight into traditional Japanese culture. Although the staff had limited English, this was not a problem for us and they were incredibly welcoming and helpful. The hotel has lots of freebies as part of their service including combs, hairbrushes, shower caps, razors etc. The onsen was very relaxing and the hotel was clean. "

"Very nice hotel, great location, surrounded by beautiful mountains. Nice private onsen, book able for 45 min, for a reasonable price. Lovely buffet dinner with lots of top quality fish and meat for reasonable price. "

"Just a little bit confused about packing lot. All other is excellent "

"Great bath house and amenities. Buffet was over crowded."

"I would stay here again and again. The Lion Supermarket is 2 minutes away walking distance; the station is 5 minutes. Very nice place."

"Upon check in, requested taxis for the next morning for our party of 11 but none were available due it being a weekend. Front desk staff arranged for the hotel bus to take us. "

"I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!! "

"Breakfast and dinner buffet were very good! Hot spring was great!"