"The Leela Ashtamudi is a truly beautiful hotel with a prime position overlooking the backwaters. The staff were excellent. The complementary high tea and house boat cruise really made our stay in Kollam. Our room was of a very high standard but tired in areas, as were some parts of the hotel. Overall ..."

"Overall good, however needs improvement in keeping carpet in good condition. through unwanted things wherever supervisor find in their eyes to elevate to a true 5 star hotel premise"

"We were a honeymoon couple and we were not given the category of room which we had asked for and booked for- floating room. Whilst booking we had called the hotel that we particularly want the floating room when booked with expedia but not given. Even the staff is lousy. Expedia staff kept calling ..."

"Parking issues No wifi Mosquito issues"

"The pictures posted to advertise this place and rating as 4-star was deceiving. We booked deluxe rooms, on entry the reception area was dark, no proper lighting and looked like we walked into haunted place. On entry to room, all I can smell was cigarettes smoke, room was unkempt, the walls were filthy, ..."

"Noisy room provided, employee told me send the bill in my email address, didn't do"