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"Helpful, politeness"

"Good"

"This is an excellent higher end business hotel with a very nice onsen. Right across from the JR Station and lot's of shopping and eating options. Our room was in the East Tower which had its own private entrance which is more convenient than entering via the hotel lobby. Recommended."

"This is located high on Bizan Mountain with great views of the city. Our room was spacious with excellent views. The Onsen is particularly relaxing - it is well laid out and the outdoor section allows you to leisurely soak while admiring the view. There are some nice places for walks around the property. The free shuttle to Tokushima station is appreciated. The dinner/breakfast are buffet-style and more than adequate for the price range. Definitely recommended if you have an extra day or two in the area."

"The room is very clean, staff are very friendly. Highly recommend this. "

"I love the free drinks section at night provided by the hotel was awesome! Have a drink after hot springs, feel so good!"

"The hotel is connected to the Tokushima Station and the Clement Plaza (small shopping center) so it is very convenient. I chose a bigger room and it was really nice, especially the bathroom with a tub that has a city view window (very nice at night).The bus stops are also right outside the main entrance and there are many dining options around the area."

"Another nice stay at a Toyoko location. Everything met my expectations."

"The staff members were very patient helping me on transportation booking. Their kindness and customer service were significantly exceeding my expectations. Excellent job!"