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Grand Hi Lai Hotel

4.5 star property
Relax by the outdoor pool or indulge in one of many dining options. Unwind with a cup of coffee while exploring all this luxury hotel has to offer.

Choose dates to view prices

Photo gallery for Grand Hi Lai Hotel

Reception
Beach/ocean view
View from room
13 restaurants, breakfast served
Outdoor pool, open 6:30 AM to 9:30 PM, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Room service
The current price is SAR 467
SAR 539 total
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Deluxe Suite, 1 King Bed, City View

Down comforters, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Separate bedroom
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Hello Kitty & Friends Family Suite

Hello Kitty & Friends Family Suite | Down comforters, in-room safe, desk, blackout drapes

Hello Kitty & Friends Family Suite

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 72 sq m
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Down comforters, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for My Melody Premium Family-Harbour View

My Melody Premium Family-Harbour View | Down comforters, in-room safe, desk, blackout drapes

My Melody Premium Family-Harbour View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 53 sq m
  • Harbor view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 2 Twin Beds, City View

Down comforters, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, City View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Separate bathtub and shower
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hello Kitty & Friends Family Suite-Harbour View

Hello Kitty & Friends Family Suite-Harbour View | Down comforters, in-room safe, desk, blackout drapes

Hello Kitty & Friends Family Suite-Harbour View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 66 sq m
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Suite, 2 Twin Beds, City View

Down comforters, in-room safe, desk, blackout drapes

Deluxe Suite, 2 Twin Beds, City View

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Separate bedroom
  • 78 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Monkish & Friends Superior Twin

Monkish & Friends Superior Twin | Down comforters, in-room safe, desk, blackout drapes

Monkish & Friends Superior Twin

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for My Melody Superior Twin

My Melody Superior Twin | Down comforters, in-room safe, desk, blackout drapes

My Melody Superior Twin

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for GUDETAMA Superior Twin

GUDETAMA Superior Twin | View from room

GUDETAMA Superior Twin

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Room with Harbour View

Premium Room with Harbour View | Down comforters, in-room safe, desk, blackout drapes

Premium Room with Harbour View

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 53 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Sanrio Family Suite

Sanrio Family Suite | Down comforters, in-room safe, desk, blackout drapes

Sanrio Family Suite

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View | Down comforters, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double Bed, City View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Separate bathtub and shower
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for KEROKEROKEROPPI Superior Twin-Harbor View

KEROKEROKEROPPI Superior Twin-Harbor View | Down comforters, in-room safe, desk, blackout drapes

KEROKEROKEROPPI Superior Twin-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 33 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Ocean View

Standard Double Room, 1 Double Bed, Ocean View | Down comforters, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double Bed, Ocean View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Separate bathtub and shower
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Hello Kitty Premium Family-Harbor View

Hello Kitty Premium Family-Harbor View | Down comforters, in-room safe, desk, blackout drapes

Hello Kitty Premium Family-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 53 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Hello Kitty Superior Twin-Harbor View

View from room

Hello Kitty Superior Twin-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior 1 double bed, city view, 2 rooms

Down comforters, in-room safe, desk, blackout drapes

Superior 1 double bed, city view, 2 rooms

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 66 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Hello Kitty Family Suite-Sea View

Hello Kitty Family Suite-Sea View | Down comforters, in-room safe, desk, blackout drapes

Hello Kitty Family Suite-Sea View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 double bed, harbor view, 2 rooms

Down comforters, in-room safe, desk, blackout drapes

Superior 1 double bed, harbor view, 2 rooms

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 66 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds, City View

Down comforters, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for My Melody Superior Room-Harbor View

My Melody Superior Room-Harbor View | Down comforters, in-room safe, desk, blackout drapes

My Melody Superior Room-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 33 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Elite Double Room, City View

Down comforters, in-room safe, desk, blackout drapes

Elite Double Room, City View

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for My Melody & Kuromi Family Suite

My Melody & Kuromi Family Suite | Down comforters, in-room safe, desk, blackout drapes

My Melody & Kuromi Family Suite

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 59 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Harbor View

View from room

Superior Double Room, Harbor View

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 33 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Kuromi Superior Room-Harbor View

Kuromi Superior Room-Harbor View | Down comforters, in-room safe, desk, blackout drapes

Kuromi Superior Room-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 33 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Harbor View

Down comforters, in-room safe, desk, blackout drapes

Superior Twin Room, Harbor View

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 33 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for KIKI LALA Superior Twin-Harbor View

KIKI LALA Superior Twin-Harbor View | Down comforters, in-room safe, desk, blackout drapes

KIKI LALA Superior Twin-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 33 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, City View

Down comforters, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed, City View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Separate bathtub and shower
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Down comforters, in-room safe, desk, blackout drapes

Deluxe Room, City View

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for BAD BADTZ-MARU Superior Double-Harbor View

BAD BADTZ-MARU Superior Double-Harbor View | Down comforters, in-room safe, desk, blackout drapes

BAD BADTZ-MARU Superior Double-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Blackout drapes/curtains
Down duvet
Hair dryer
Toilet with electronic bidet
  • 33 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Family Room with Harbor View

Premium Family Room with Harbor View | Down comforters, in-room safe, desk, blackout drapes

Premium Family Room with Harbor View

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 53 sq m
  • Harbor view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

HOTEL COZZI Zhongshan Kaohsiung

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,003 reviews
The price is SAR 330
SAR 381 total
includes taxes & fees
18 Feb - 19 Feb
HOTEL COZZI Zhongshan Kaohsiung

About the neighborhood

Map
No.266, Cheng-kung 1st Rd., Kaohsiung, 801

What's nearby

  • Love River - 8 min walk
  • Central Park - 8 min walk
  • Pier-2 Art Center - 3 min drive
  • Liuhe Night Market - 3 min drive
  • Dream Mall - 4 min drive

Getting around

  • Gushan Station - 6 min drive
  • Glory Pier Station - 6 min walk
  • Kaohsiung Intl. Airport (KHH) - 19 min drive

Restaurants

  • ‪一風堂EXPRESS高雄漢神本館店 - ‬1 min walk
  • ‪福園台菜海鮮餐廳 Taiwanese Restaurant - ‬1 min walk
  • ‪大廳酒廊 Lobby Lounge - ‬1 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪西雅圖咖啡 - ‬1 min walk

About this property

Grand Hi Lai Hotel

Luxury hotel revitalized in 2021 and located near Love River
Located close to Central Park and Liuhe Night Market, Grand Hi Lai Hotel provides a shopping mall on site, 2 coffee shops/cafes, and dry cleaning/laundry services. Be sure to enjoy a meal at the 13 on-site restaurants, including breakfast, lunch, and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 535 rooms have comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and separate tubs/showers
  • 32-inch HDTVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 11:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: TWD 605-605 for adults and TWD 350-605 for children
  • 13 restaurants and 2 coffee shops
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • 43F海港餐廳

Things to do

  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Outdoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference center

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance

More

  • Renovated entire property - December 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 605 to 605 for adults, and TWD 350 to 605 for children
  • Airport shuttle fee: TWD 1600 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: TWD 1000 per person, per night and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and LINE Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
Parking height restrictions apply
Guests under 14 years old are not allowed in the hot tub

Property is also known as

Grand Hi
Grand Hi Lai
Grand Hi Lai Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Kaohsiung
Hi Lai
Hi Lai Hotel
Hotel Grand Hi Lai
Grand Hi Lai Hotel Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Hotel Hotel Kaohsiung

Frequently asked questions

Does Grand Hi Lai Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:30 AM–9:30 PM.

Is Grand Hi Lai Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hi Lai Hotel?

Self parking is free at this property.

What time is check-in at Grand Hi Lai Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hi Lai Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Grand Hi Lai Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:30 PM on request. A fee of TWD 1600 per vehicle applies.

Where is Grand Hi Lai Hotel located?

Located in Kaohsiung City Centre, this luxury hotel is within a 10-minute walk of Love River and Central Park. Pier-2 Art Center and Liuhe Night Market are also within 1 mi (2 km). Glory Pier Station is 6 minutes by foot and Love Pier Station is 12 minutes.

Grand Hi Lai Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 48 out of 1004 reviews
Rating 4 - Poor. 6 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yutsung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent hotel with friendly and helpful staffs and service is on point. The view from the room is stunning and the gym and sauna amenity is fantastic! definitely will come back again
Stayed 2 nights in Jan 2025

10/10 Excellent

yaode

Traveled with family
Amazing staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Shogo

Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Dec 2024

10/10 Excellent

shun shing steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a little but dark. Except this, it is excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter and Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection in every way. The attention to detail, the warmth of staff, the beautiful pool and gym facilities and excellent choice of restaurants all made our stay here the best. Excellent value - We will be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Grand Hi Lai. Charismatic hotel with old school looks and comfort. Staff genuinely lovely and caring, comfortable room with all facilities. Highly recommend a stay here
Stayed 3 nights in Oct 2024

10/10 Excellent

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

J

Stayed 16 nights in Oct 2024

10/10 Excellent

Yuhming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Jenny

Stayed 1 night in Sep 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chunyu, Los Angeles

Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2024

8/10 Good

Joshua

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cool hotel with a gym and plenty of dining options available in the same building! The staff were helpful and gave us some pointers on how to take the public commute. The only small suggestion we had was to renew some of the lamps, which may start to look old. Overall we enjoyed our stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard Merton

Loved the place and the people- so helpful and friendly
Stayed 9 nights in Jul 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 25 nights in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

6/10 Okay

Pang Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel has very extreme performance demonstration in terms of cleanliness, vibe and facilities. 1. The Facilities: I like the gym room, swimming pool and the sauna areas. This aspect demonstrates a great quality of maintenance and experience. One area to improve is the watering filtering pads placed all over the ground of 三溫暖 areas. Those holes did make the sole of my foots very very painful. However, when I walk ahead the self service washing machine room, the 10/f and 16/f are quite creepy and smelly. The signposts are not clear. 2. The room: the room are quite good, but the noise insulation are very poor. I am not sure the noise was from upper or next floor. I was awaken a few times due to the noise of some colision on the wall or bedside table for 2 nights. 3. The Lobby: the vibe is a little old fashion which moody is not engergetic. It is about the decoration only. If talking about the staff, the hotel and people all around the city are excellent. They are all polite and really friendly. They are very nice and helpful especiallyfor their services.
Stayed 3 nights in Sep 2024

8/10 Good

Kuan-Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lisha

Traveled with family
Liked: Cleanliness, amenities
Check in took a bit longer than expected. It’s a big hotel, but the property seems a bit outdated.
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

CHI CHENG, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Helpful staff, good hotel, great breakfast and swimming pool
Stayed 2 nights in Aug 2024