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"Very nice location next to backwaters, beautiful scenes, helpful staff members. Overall nice and positive experience."

"Courteous staff, great view from lake side room"

"Amazing property .. with a beautiful view of the lake And a man made lagoon .. the restaurant serves the most delicious food. We tried buffet and Ala cart and were not disappointed. The break fast spread also was very good. The room was lovely with a view of the lagoon "

"An amazing resort. Beautiful location by the water, lovely, helpful and friendly staff, great food and service at the restaurant and many complementary activities that made our stay just perfect. Will absolutely return to this place."

"Relaxing resort"

"Beautiful relaxing hotel in back waters of Kerela. With great spa. Great staff too And fantastic sunsets. Would recommend for relaxing time. "

"The property and service was good. All the staff were very polite and helpful.The only downside was that the Car parking facility is not attached to the main building."

"The staff were very helpful and competent "

"Property should not advertise on Expedia. Had no record of our reservation and did not have one of the rooms we requested. Were not prepared for our stay at all. Adjusted by providing an extra room. None of them had toiletries and none of the TVs worked. One room was in back of hotel where people were burning trash and could smell in room. Would have given even lower rating but they did try and make things right but it just is an incompetent way of running a service oriented business by making the customer ask for everything. Just stop advertising on Expedia and any other site dont have access to see what people are reserving."