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"nice staff"

"There was no towels, no soap, no tissue paper. The pool was absolutely filthy. The shower didn't work at all. They moved us rooms which at least it helped that. There is no restaurant. There is no snack bar. There is nothing to eat. They said go down the road. There is a restaurant. It was closed. My Filipino wife got herself some soup at a nearby canteen and we brought it back to the hotel and asked for a bowl and our first answer was oh we don't have those until I kept asking the right...

"The staff were very accommodating"

"The front desk gave me a scare when after early check in & been staying at the place for 2 days, desk lady told me my reservation for the next 4 days (which I had booked & paid for since February 2024) has been cancelled, that I needed to sort it myself. I was beyond mad, left the counter. When I came back she told me it was all arranged & taken cared of. "

"Good experience, however there are some leakage in the bathroom. cleanliness is good. need a repair for the lock in ladies restroom cubicle. Function area is good. Stayable great location."

"Good stay. Room service for dinners not great but breakfast were good."

"Ambience and service"

"Very friendly staff and very helpful. Locals are very friendly and theres plenty of good local food to eat."

"Couldn't even get clean towels when we asked for them. No dining areas nearby, have to take tricycle. Room was small. But, I guess you get what you pay for."

"This was a convenient spot for going around Lucena. The Pacific Mall is only a 6-minute walk away. There is a night market just outside the hotel, so that does add some noise and traffic (but great food options). The breakfast is a mix of plated main entrees and buffet sides."

"The total service was good. The staff were approachable and always ready to assist us. The only thing that I notice was most of the pools are not available and not that clean as well. We only enjoyed our stay in the room. Cafeteria only have few food options and a bit pricey. But it was a good thing that they are allowing guests to order thru online food delivery. "

"Love all of it"