4/10 Poor
ANTILAG85
9 September 2024
Disliked: Cleanliness
Great view but thats about it
We booked this location as it was advertised to have AC. Once booked i happened to look at the reviews where multiple people stated that the AC didnt work. I contacted both VRBO as well as the property management that we needed AC for my pregnant wife and if it didnt have it we needed to cancel and get a refund. Even though i had contacted both within 2 hours of booking i was told they would only refund 50% of our booking, meaning we were stuck. So fast forward to getting there, it was verified only the childrens room had working AC, both the living room as well as the master didnt have cold blowing AC. The unit was also filthy, we had black feet within 10mins of being there. I contacted the property management and let them know it was not working propertly and the unit was not cleaned, which i was told a maid and maintaince man were on the way. Once we got back from being out, the unit was a bit cleaner however a note was left stating the AC was working correctly, which it was not, i literally do auto AC, the air was ambient teml comong out of both units. At that point we gave up, obviously the maintaince man has no idea how to test an AC system. If you only care about the view, this is your place, if you want anything else, id advise to look elsewhere. Also VRBOs cancel policy is pretty horrible, so make aure you read all reviews.
ANTILAG85
Stayed 5 nights in Aug 2024