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"The property is good but obviously not Taj standard but understandable for Varanasi . The service however specifically the breakfast resturant is a far cry from say 2 years ago to date because they starff that wander around and pay little attention to guest . We complained and they were apologetic and in departure gave us a gift .i will really like to see the realy Tajness service in future ."

"If you want to be in the heart of Varanasi near the famous temples and the Ganges river, all within walking distance, this is the hotel for you. If you do not like hotels in a crowded noisy area, then you will not like the hotel. We loved it and the location was fantastic. The staff and service was very good. We would definitely return."

"Staff were so friendly , i would like give a shoutout to cecelia who has become my son’s favorite in the trip, breakfast was great as well. "

"The staff and new building "

"We stayed at this hotel for 2 nights. The welcome was very traditional and that was captivating. The welcome drink was amazing! Overall staff and services are commendable. Nice and big rooms. Loved their idea of common tipping so it is shared with all the employees! "

"Very clean facility and close to attractions in the area. The resturant served delicious food and the buffet was first class."

"Nice place inside, but noisy and dirt outside, can’t be changed in small Indian cities."

"Location of the Hotel is excellent .Accessibility to all sights were very easy as a tourist .Food's quality were very good .Services of crew members were worth appreciating . I would like to suggest some more additional improvement I stayed in room no 403 : - 1) . mirror position need to be relocated at a convenient place for easiest access to the nearest of the mirror with a light on the wall . 2) Up dating of the room before handing over the room to the customer for stay .For example in room no 405 - Flash tank not functioning .In both room 403 and 405 commode showers water flow very slow and less ,needs cleaning of the filters. 3) Availability of chair and thermos flask in all rooms . This two items were not in room no 405 . 4) Supply of hot water must be made available from morning 5 AM onwards as most visitors are on pilgrimage tour and would like to visit temples after taking bath . I would request you to provide electric flask in every room as a positive improvement .and periodic maintenance must be done methodically . I thanks the management for the excellent support extended to customers ."

"Absolutely amazing stay. Our stay in the hotel was from start to finish an experience in itself and we would not want to stay anywhere else in Varanasi. "