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"The hotel is convenient for Kaarst and is about 20 minutes taxi out of Dusseldorf. I’ve stayed many times and is comfortable. Most of the staff are very helpful and friendly. The breakfast staff are a little surly but efficient. The food from the restaurant is limited but very tasty and the server at dinner is always welcoming and friendly "

"The staff was very helpful/responsive!"

"No customer care at all, We didn’t understand each other because they don’t speak English but atleast they could assign someone who can communicate in English My friend and I slept at the reception because they didn’t give us the information about the key and we call the customer service number the whole night and no one ever picked at the same time no one was around the hotel ..How come at the hotle all the staffs left ??I was very disappointed with the service "

"Good but parking was poor. Rooms ok. No reception after 10 pm"

"Great value, large and very quiet room."