Find Hotel with a Concierge in Jungmun

"Friday December 6th 2019, 17:00KST. Lady in black suit at the check in counter called Misun was toxic. She charges around $50 USD for some random extra charge per person. Alright. Annoying but I will pay. HOWEVER, she completely ignored what we were trying to say or ask. Her attitude was bottom leveled, definitely not what I would expect from a 4 star hotel. I used to love Hyatt Regency and came to this hotel since 10 years ago. After experiencing the HORRIBLE customer service from Misun, I will...

"I chose this hotel because of it's Hello Kitty rooms. The entire 4th floor was decorated with Sanrio themes and the room we stayed in was amazing! There are 3 different HK theme rooms. We were assigned the 'Ladies room'. Service was impeccable and all the hotel staff were friendly and welcoming! We would definitely come again. Thank you!"

"Older hotel but convenient located in Jungmun. Staff was very friendly and things were clean. "

"The manager was amazing and gave us our upgrade and bonus to use in the restaurant. I had a young family above me jumping and screaming but other than that a lovely stay. "

"We enjoyed our stay at the guesthouse. The owners are very friendly and helpful. The family room was small and the beds are on the firmer side. It was uncomfortable for us and we woke up stiff every morning. There are some restaurants in the village but you need a car if you want to explore the surrounding area. Nice place if you are looking for a quiet and secluded stay. "

"Exceptionally helpful and welcoming. Very pleased and would stay again."

"Service, food (prepared following buddhist/old korean dynasty traditions) minimalistic architecture and nature surroundings were fantastic! The guide they arranged was very knowledgeable."

"Beautiful and comfortable boutique hotel. But the road approaching to the hotel is too narrow and inconvenient. There’s little room for only one side of cars are able to pass. "