Jumeirah Lakes Towers Vacations from SAR571

Conveniently close to the airport, but would benefit from some renovations

The room was spacious.

Close to the beach ⛱️ Excelent service 👌 Delicious food 😋 Kindly suggestion is to add fish menu 😋 Overall we had a perfect stay in Royal Central hotel 🌟 🌟 🌟 🌟 🌟

General communal areas spotless. Outside areas lovely. Helpful, kind staff. Management needs some training: Room was disappointing. We were told we had a “golf” view as we had booked room only. The view was of scrub land between the golf club and hotel. This was not made clear on the Expedia site. We asked for a sea view and told no, despite also being told the hotel had very low occupancy (due I expect to Ramadam) Your site clearly states: kitchen utensils, crockery, cutlery, and also a mini bar. It took three requests to finally get two plates and bowls. No tea towel or sponge - why have a kitchen available? Also there was only one bedside lamp (with frayed wire) We asked for another lamp but never received it. (At this point we gave up asking) Also the shower and bathroom area was not very clean - it needed completely cleaning and scrubbing to bring up to standard. A cleaner came at our request to clean around the shower door. We asked for extra towels (for hair) - first of all none, then 4 after repeated requests. Then they took them all away again! Expedia itself is at fault with regards to the amenities available as you are advertising facilities that are not there. It is doubtful if we would return, despite it being a very convenient hotel as our son lives a few minutes away in the Al Hamra district which was our main reason for booking it.

I stayed in a lodge for on night with my husband and daughter. The hotel and lodges were excellent with lovely views. Staff were friendly and helpful. Surroundings were spotless and very lush. Amazing evening buffet included in the half board as well as a great breakfast- couldn’t fault the food or choice. We had taken a taxi from Dubai town and were concerned we may struggle getting anywhere but the hotel provided a great taxi service (extra cost, but reasonable) so we could visit where we wanted. I particularly enjoyed the bee centre.