2/10 Terrible
Rubeena E.
30 December 2023
Disliked: Cleanliness
neglected property at a beautiful location
On the day we arrived we already could not properly flush the toilet on the ground floor and second floor. But thought this might be normal and flushed 2-3 times.
However, on the afternoon of the second day, we were told that the septic tank was full and we could not use the bathrooms! All water connections were cut except the outside shower. How do you explain to children that they cannot use the toilet for the next 24 hrs. This was impossible, so we had to leave the toilets unflushed! We are sure that the owner of the property knew that the septic tank was full. We are really consternated. Furthermore, before all water connections were cut, the shower on the ground floor filled up with dirty water coming from the toilet due to the backlog coming from the septic tank.
All bathrooms were of poor quality. Moist walls with paint peeling off and installations that were totally rusty. Not to mention the overall situation of the bathroom itself - would love to send photos.
The kitchen has no storage room for dishes, so everything had a film of dust on it - would love to send a photo. Normally beach houses for rent in El Salvador have a female housekeeper who helps in the kitchen and is paid additionally. But this house had NO ONE. So, we were left with doing everything ourselves - cooking and washing the dishes etc.
Also, the balcony banister was just tied with strings and nails poking out which are potentially dangerous for children.
Rubeena E.
Stayed 3 nights in Dec 2023