Horrible 4 day stay. We, an 82 man & 73 year old lady were evicted on 4th night at 12:06 am in 26 degree weather for complaining about the card key not working. Both employees need serious training in anger management & respect for not only elderly but all customers of their establishment. The lady employee almost jumped over the counter yelling at me saying if I didn’t shut up & listen to the man, that looked like a weary traveler’& not an employee, she would evict me. My lady friend went to find out what was going on & the male worker ended up evicting both of us at midnight in 26 degree whether . We were escorted out by 3 fully dressed & armed Johnson City officers. Shameful conduct for anyone serving the public. The police officers were very courteous, professional & respectful.