Search Guest Houses in Jinning County

"Grand Hyatt has a distinctive design to its architecture. Service from Suzanna was excellent. However, when we booked the guestroom, we used the AI Chat to enquire about a rollaway bed and was informed that it’d be inclusive in the room rate. It was not!! When we brought this up, front desk disclaimed it without even checking. Such miscommunications would not have happened if we were talking to a human and not a chatbot. It wasn’t a good experience. I think Hotels.com should take responsibility for such miscommunications. I have thoughts of not booking via Hotels.com once I’ve made full use of my rewards points. "

"the staff for my check in was excellent"

"Mix of classic older design with new modern tech. Cultural but accessible. Staff speaks English and have apps to translate if needed. Always make you feel welcome "

"Very beautiful view."

"Another great stay at HIE! Great staff and room. Amenities were great and I'll stay again. "

"Staff was friendly and helpful to foreign traveler. I paid for a premium room for a week but they upgraded me to a corner suite. Very nice with lots of upscale features. "

"Free transport to rsilwsy station."

"Second time staying here, THE place to stay in Kunming. Cheap for what you get, you get more than what you pay for, and the breakfast is excellent. Gym is good too, for a hotel gym. Will stay here again, so should you."

"Staff was great. Even though they don’t serve dinner, they made sure we got it. They translated for us and ordered carry out from a restaurant nearby. Breakfast was an absolute amazing smorgasbord with great variety. "