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"Hotel is very clean and great staff"

"Throughly enjoyed our stay. A big shout out to Tina who checked us in. She was friendly, attentive. Not only did she give us a free upgrade, we were given free drink vouchers while we were waiting for the room to be ready. The service was fantastic, the room was spacious. Good location too. Would defo return "

"Excellent facility and staff, just limited by things to do in the immediate vicinity"

"Friendly stuff and excellent butler "

"All perfect to the point we repeated afterwardsy"

"Cl"

"All good, we love it."

"Dorsett Grand Chengdu Hotel (Qingyang District) delivers exceptional hospitality, highlighted by front desk staff Rebecca Zhang with her attentive service and complimentary upgrades. Its prime location near Chengdu East Railway Station and modern amenities ensure a seamless, elevated stay. "

"I stayed at a hotel on a cold day, and when I complained because the room was cold, they said the main heater was broken and they were fixing it and there was no heater. I had no choice but to endure it, but it was too cold... I checked that there was a room in another hotel right next door, and it was warm, so I paid more and tried to move, but the heater stopped working an hour after I checked in, and it was too cold and I said I would check out, and only then did they say the heater was working and send someone to turn it up! I wasn't the only one who heard it, and I clearly said that the main heater was broken and the entire room wasn't heated, but another employee said it was working and sent someone to turn it up? I saw another foreign woman complaining because she was cold and really angry!! It's a hotel that many foreigners visit, so you shouldn't lie and save on utility costs!! I don't want to go there again! There's a Chinese hotel in the next door, and I highly recommend it! When I asked if there was a warm room, they brought me warm tea and kindly showed me the room! "