Jeddah Marriott Hotel

3.0 star property
Hotel in Jeddah with a 24-hour health club and a sauna

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November 2024
December 2024

Photo gallery for Jeddah Marriott Hotel

Fridge, cookware/dishes/utensils, eco-friendly cleaning products
Lobby lounge
Property entrance
Business center
Cafe

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Room options

About the neighborhood

Map
Palestine Rd. Corner PR Fahad Street, PO Box 6448, Jeddah, 21442

What's nearby

  • Palestine Street - 3 min walk
  • Alandalus Mall - 6 min drive
  • Thalia Street - 6 min drive
  • Jeddah International Market - 9 min drive
  • Jeddah Mall - 10 min drive

Getting around

  • Jeddah Central Station - 16 min drive
  • King Abdulaziz Intl. Airport (JED) - 25 min drive

Restaurants

  • ‪شاورما علوش - ‬6 min walk
  • ‪كشري أبو طارق - ‬7 min walk
  • ‪كودو - ‬3 min drive
  • ‪شاورما أبو نمر - ‬15 min walk
  • ‪البيك - ‬17 min walk

About this property

Jeddah Marriott Hotel

Hotel in the business district
At Jeddah Marriott Hotel, you can look forward to a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a Swedish massage or a manicure/pedicure. The on-site international cuisine restaurant, Al Bassateen, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour health club.
Other perks include:
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • An electric car charging station, express check-out, and express check-in
Room features
All 210 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 37-inch flat-screen TVs with satellite channels
  • Refrigerators, cookware/dishes/utensils, and free infant beds

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 60 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 26.40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Al Bassateen
  • Atrium Cafe Lounge
  • Atrium Cafe

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Sauna
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • Children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (13627 square feet of space)
  • Meeting rooms - 11

Spa

  • 2 treatment rooms
  • Manicures and pedicures
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • 37-inch flat-screen TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26.40 per person
  • Fee for in-room wireless internet: USD 60 per day (rates may vary)
  • Fee for in-room wired internet: USD 16 per night (rates may vary)
  • Airport shuttle fee: USD 120.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 1.00
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Jeddah Marriott
Jeddah Marriott Hotel
Marriott Hotel Jeddah
Marriott Jeddah
Jeddah Marriott
Hotel Jeddah Marriott Hotel Jeddah
Jeddah Jeddah Marriott Hotel Hotel
Hotel Jeddah Marriott Hotel
Jeddah Marriott Hotel Jeddah
Marriott Hotel
Marriott
Jeddah Marriott Hotel Hotel
Jeddah Marriott Hotel Jeddah
Jeddah Marriott Hotel Hotel Jeddah

Frequently asked questions

Is Jeddah Marriott Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jeddah Marriott Hotel?

Self parking is free at this property.

What time is check-in at Jeddah Marriott Hotel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Jeddah Marriott Hotel?

Check-out is at noon.

Does Jeddah Marriott Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120.00 per vehicle applies.

Where is Jeddah Marriott Hotel located?

Located in the heart of Jeddah, this hotel is 0.2 mi (0.3 km) from Palestine Street and within 3 mi (5 km) of Old Coral Houses and Shallaby Museum of Traditional Handicrafts & Hejazi Heritage. Cenomi Jeddah Park and Thalia Street are also within 3 mi (5 km).

Jeddah Marriott Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 111 reviews" "
Rating 8 - Good. 55 out of 111 reviews" "
Rating 6 - Okay. 25 out of 111 reviews" "
Rating 4 - Poor. 13 out of 111 reviews" "
Rating 2 - Terrible. 5 out of 111 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Hassan, Souk Sebt

Liked: Cleanliness
Disliked: Room comfort
Old Fashion

4/10 Poor

Abdulrahman, Taif

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old property.
For the brand name, it's terrible! I wouldn't stay there again until they finish the remodeling.

8/10 Good

DooHyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ian, Gwent

Liked: Cleanliness, staff & service, room comfort
The longest refurbishment ever
This is my second stay in 6 months so I was very disappointed to see the swimming pool was still under refurbishment. There should be a note on the hotels information stating this as I would not have stayed.

8/10 Good

Matthew, Wilsonville, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Beautiful accommodations. Breakfast buffet is pricy but VERY diverse and oh so DELICIOUS. I had an everything omelet and fresh squeezed OJ every morning as well as delicious pastries, fruits..etc

10/10 Excellent

CHEL JAE, riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Great place

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the Marriott experience that I expected..not good value..not a good location..reserved a king size bed and got two doubles..toilet did not flush well..

4/10 Poor

Verified traveler

Disliked: Staff & service
Awful Reception Manager....avoid this hotel.....
Old hotel which needs renovation. I had an awful experience with their reception manager Willy. He was rude and insolent. He charged my car before I reached the hotel and refused to accept that he had charged (pre authorized) my card and said I was planning to but I didn't do it. When I showed him the bank sms showing the charge, he didn't have any words beyond that. He then gave me a key which didn't work so I had to come back all the way down to get another one. While I am willing to stay in an hotel with old and un renovated rooms but I would not want to stay at a place where customer service is handled by staff like Willy. Marriott should take action against such incompetent staff.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great service and upgrade without requiest

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Elias Selim, Lebanon

Liked: Staff & service
the hotel was nice , and cold enough ,the staff was friendly . there was not lot to do, the swimming pool was closed for restoration

8/10 Good

Morhaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Busines travel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It is actually a 3 star room and 4 star reception
I expected a 5 stars hotel as per the booking information however the rooms and facilities cannot rate more than 3 starts. You will find a big difference between the reception area and the rooms which is deceiving.

6/10 Okay

David, Walsall UK

Liked: Cleanliness, room comfort
Business Stay
Business stay for 2 nights

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Mohamed, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
very convenient

6/10 Okay

Keith, Essex, UK

Liked: Staff & service
Disliked: Room comfort
Quite nice hotel, convenient location.
Bedroom, bathroom and AC needs urgent upgrade. Free wifi in public areas only. Not in the room without rip off pricing. Had to do work on the laptop then move to the ground floor in order to send emails. Matter of principle prevented me spending £34 of the firms money for 2 days wifi in the room.

8/10 Good

Andrew, Lincoln, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable stay
This stay was for a business trip. The hotel was very nice and had a good location for many parts of the city. The main raod made transportation very simple. Would stay here again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

NABIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sadiq, Bangalore

Liked: Cleanliness, property conditions & facilities
Did not honor Booking confirmation
Had lots of issues since I checked in with Mariott Jeddah....with 4 of us... Booking with Hotel included bed for 4 & breakfast for 4 & WIFI Initially they declined to give free breakfast & after lots of back and Forth...they agreed Secondly they didn't give bed as committed by Hotels.com confirmation.....I ended up paying for the additional beds........

10/10 Excellent

shiraz ladha, Totonto.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location. Staff friendly and helpful
I will definitely recommend for this hotel. Only there is no coffee or tea in the room. But There is coffee & tea in the morning in the lobby. Very nice lobby.

6/10 Okay

Mouky, Riyadh

Good for a short stay
It was ok in general. Didn't get to use hotel facility, very delayed at check in. The rooms are very old and the hotel is relatively far in and it takes a lot of time to get to it at any time of the day.

10/10 Excellent

Mostafa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A satisfactory stay at Jeddah Marriott
I booked a junior suit for 3 nights from 7 to 10 March 2015. The suite was spacious with separate bedroom and a large sitting room, each with its own TV. Furniture was OK but the room was kept very clean. there are 2 bathrooms and both were very adequate and well stocked. Beds and pillows were very comfortable. The breakfast buffet was huge with lots of selections. The lobby area is grand with many areas to sit comfortably. The location was fine in Falastine road which makes the hotel centrally located to all areas of Jeddah. The staff were very helpful and polite and would really try to please. In all, I am very satisfied with my stay there and would recommend this hotel.