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Mandarin Oriental, Jakarta

5.0 star property
Luxury Jakarta hotel in Central Jakarta with 2 restaurants

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Photo gallery for Mandarin Oriental, Jakarta

Lobby sitting area
Premium bedding, minibar, in-room safe, desk
Banquet hall
Exterior
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Room service
  • Breakfast available
The current price is SAR 474
SAR 574 total
includes taxes & fees
22 Feb - 23 Feb

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Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Corner (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Corner (Monument View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Connecting Rooms (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, Connecting Rooms (Monument View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Twin Beds, Corner (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Corner (Monument View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Urban)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Urban)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 94 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Monument View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Room amenity

Suite, 1 King Bed (Urban)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban, Monument View)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Urban, Monument View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Monument View)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Monument View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Corner (Monument View)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Corner (Monument View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban)

Room amenity

Club Suite, 1 King Bed (Urban)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban, Monument View)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed (Urban, Monument View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Twin Beds (Urban, Monument View)

Premium bedding, minibar, in-room safe, desk

Club Suite, 2 Twin Beds (Urban, Monument View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe, Room, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Club Deluxe, Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite, Suite

Oriental Suite, Suite | Premium bedding, minibar, in-room safe, desk

Oriental Suite, Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite | Premium bedding, minibar, in-room safe, desk

Mandarin, Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 200 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite

Living area | 42-inch LCD TV with cable channels, TV

Mandarin Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Monument View Corner Room King

Premium bedding, minibar, in-room safe, desk

Monument View Corner Room King

  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite

Premium bedding, minibar, in-room safe, desk

Oriental Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Urban Two-Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Urban Two-Bedroom Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Monument View Room King

Premium bedding, minibar, in-room safe, desk

Monument View Room King

  • Sleeps 3
  • 1 King Bed

View all photos for Urban Club Suite Monument View Twin

Premium bedding, minibar, in-room safe, desk

Urban Club Suite Monument View Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Urban Club Suite King

42-inch LCD TV with cable channels, TV

Urban Club Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for Urban Suite King

42-inch LCD TV with cable channels, TV

Urban Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for Urban Club Suite Monument View King

Premium bedding, minibar, in-room safe, desk

Urban Club Suite Monument View King

  • Sleeps 3
  • 1 King Bed

View all photos for Monument View Club Room King

Premium bedding, minibar, in-room safe, desk

Monument View Club Room King

  • Sleeps 3
  • 1 King Bed

View all photos for Monument View Corner Room Twin

Premium bedding, minibar, in-room safe, desk

Monument View Corner Room Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Monument View Club Corner Room King

Premium bedding, minibar, in-room safe, desk

Monument View Club Corner Room King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner King Room

Premium bedding, minibar, in-room safe, desk

Deluxe Corner King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Monument View Connecting Room

Premium bedding, minibar, in-room safe, desk

Monument View Connecting Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Club King Room

Premium bedding, minibar, in-room safe, desk

Deluxe Club King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Club Corner King Room

Premium bedding, minibar, in-room safe, desk

Deluxe Club Corner King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Corner Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Urban Suite Monument View

Premium bedding, minibar, in-room safe, desk

Urban Suite Monument View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Connecting Room

Premium bedding, minibar, in-room safe, desk

Deluxe Connecting Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Shangri-La Jakarta

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, (618)
The price is SAR 450
SAR 545 total
includes taxes & fees
28 Feb - 1 Mar
Shangri-La Jakarta

About the neighborhood

Map
Jalan MH Thamrin, Jakarta, Jakarta, 10310

What's nearby

  • Bundaran HI - 1 min walk
  • Plaza Indonesia - 5 min walk
  • Grand Indonesia - 5 min walk
  • Thamrin City Shopping Mall - 10 min walk
  • National Monument - 4 min drive

Getting around

  • Bundaran HI MRT Station - 6 min walk
  • Jakarta Sudirman Station - 10 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 43 min drive

Restaurants

  • ‪Osteria GIA - ‬3 min walk
  • ‪Hai Di Lao - ‬3 min walk
  • ‪Seribu Rasa - ‬3 min walk
  • ‪Paulaner Brauhaus - ‬3 min walk
  • ‪Social House - ‬3 min walk

About this property

Mandarin Oriental, Jakarta

Luxury hotel near Grand Indonesia
Located close to Thamrin City Shopping Mall and National Monument, Mandarin Oriental, Jakarta provides a nightclub, a poolside bar, and a terrace. Indulge in a massage, reflexology, and a body wrap at the onsite spa. At the two on-site restaurants, enjoy brunch, lunch, dinner, and French cuisine. Fitness classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Concierge services, a 24-hour front desk, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 272 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Highchairs, baby baths, and children's slippers
  • Recycling and composting
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and free infant beds

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 24 for adults and USD 12 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Lyon
  • Li Feng
  • Cinnamon
  • MO Bar

Things to do

  • Fitness classes
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Elevator door width (inches): 79
  • Handrails in stairways
  • Stairway handrail height (inches): 59
  • High pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini-fridge
  • Minibar

More

  • Children's slippers
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental, Jakarta Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta

Frequently asked questions

Does Mandarin Oriental, Jakarta have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Mandarin Oriental, Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Oriental, Jakarta?

Self parking is free at this property.

What time is check-in at Mandarin Oriental, Jakarta?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Jakarta?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mandarin Oriental, Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 79 per vehicle applies.

Where is Mandarin Oriental, Jakarta located?

Located in Central Jakarta, this luxury hotel is within a 10-minute walk of Grand Indonesia and Thamrin City Shopping Mall. National Monument and Pasar Baru are also within 3 mi (5 km). Bundaran HI MRT Station is 6 minutes by foot and Dukuh Atas MRT Station is 9 minutes.

Mandarin Oriental, Jakarta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 348 out of 427 reviews
Rating 8 - Good. 51 out of 427 reviews
Rating 6 - Okay. 15 out of 427 reviews
Rating 4 - Poor. 5 out of 427 reviews
Rating 2 - Terrible. 8 out of 427 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge, North Lauderdale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2025

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Jan 2025

10/10 Excellent

Roslyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as well as great hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Marco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful at all stages, really loved our stay here. Good location in between old town and airport - so good for short stay in Jakarta.
Stayed 1 night in Dec 2024

10/10 Excellent

Kamies

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding the property was very clean. We love the amenities and everything about the place.
Stayed 1 night in Jan 2025

10/10 Excellent

Kamies

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding the property was very clean. We felt very safe. We love everything about the property.
Stayed 2 nights in Jan 2025

10/10 Excellent

louis, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient and the hotel staff was friendly and knowledgeable. I will stay there again if I return to the city.
Stayed 3 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is simply a proper 5star hotel. Everything in this hotel is of very high standards.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities, very gracious staff, good location in Central Jakarta, near public transport, a big mall, government buildings.
Stayed 3 nights in Dec 2024

10/10 Excellent

luc, hollywwod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and lodging!
Stayed 7 nights in Dec 2024

10/10 Excellent

Chee

Stayed 2 nights in Dec 2024

10/10 Excellent

luc, hollywwod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nina Maudinia Herangi

Liked: Cleanliness, staff & service, property conditions & facilities
There was nothing I did not like. Staying at the Mandarin Oriental Jakarta is like coming home - my home away from home.
Stayed 11 nights in Nov 2024

10/10 Excellent

ERIC

Stayed 5 nights in Nov 2024

6/10 Okay

Hong Wai

Business traveler
Liked: Cleanliness, staff & service, amenities
Pros: - Staff is polite, friendly and helpful. - bed is comfortable Cons: - Extremely noisy at night. Vehicle noise is heard clearly whenever it passed the road. - air conditioner in room is noisy. It was a lot over-sized. And control is by on/off after reaching the set temperature. So, kept hearing the motor on/off noise - I stayed at suite room. But whole room got only one tissue box. Not handy. I asked housekeeper to provide two more, one was put next to bed, another was put on office desk. - no arm rest on office chair.
Stayed 3 nights in Dec 2024

2/10 Terrible

sharat

Stayed 1 night in Nov 2024

10/10 Excellent

JEAN-PHILIPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service quality, with very helpful staff. Room was perfect. Hotel equipments are good. Lots of shopping options and restaurants at a walking distance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Glendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Great staff, great location in Jakarta (so much in the immediate area). The buffet was also great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service
Stayed 3 nights in Nov 2024

10/10 Excellent

Majed, Riyadh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very professional staff. There were some problem when checking in but they did a very good job solving it. Mr Raymond Soetrisno was very helpful and professional and solved all problems that we encounter and made our stay super nice. Certainly with that kind of professionalism they made a new customer for Mandarin Oriental.
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan, Ft Lauderdale

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan, Leyland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly a credit to the Mandarin Oriental group the property is flawless but more importantly its staff are world class. Thank you for a great stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Stewart

Stayed 1 night in Oct 2024

10/10 Excellent

Boris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024