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Keraton at The Plaza, The Unbound Collection by Hyatt

4.5 star property
Luxury hotel with 2 restaurants connected to a shopping center in Jakarta

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Photo gallery for Keraton at The Plaza, The Unbound Collection by Hyatt

Outdoor pool
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Bicycling
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Room, 1 King Bed, Club Lounge Access | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Gym
  • Housekeeping
The current price is SAR 866
SAR 1,047 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Club Lounge Access

Room, 2 Queen Beds, Club Lounge Access | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Club Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Club Lounge Access, Corner

Deluxe Room, 1 King Bed, Club Lounge Access, Corner | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed, Club Lounge Access, Corner

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access

Room, 1 King Bed, Club Lounge Access | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Club Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Grand Hyatt Jakarta

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 390 reviews
The price is SAR 590
SAR 714 total
includes taxes & fees
21 Mar - 22 Mar
Grand Hyatt Jakarta

About the neighborhood

Map
Jl MH Thamrin Kav 15, Menteng, Jakarta, Jakarta, 10350

What's nearby

  • Plaza Indonesia - 4 min walk
  • Grand Indonesia - 7 min walk
  • Thamrin City Shopping Mall - 11 min walk
  • Sarinah Mall - 11 min walk
  • National Monument - 4 min drive

Getting around

  • Bundaran HI MRT Station - 2 min walk
  • Jakarta Sudirman Station - 17 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 51 min drive

Restaurants

  • Starbucks
  • ‪Altitude The Plaza - ‬3 min walk
  • ‪Sate Khas Senayan - ‬3 min walk
  • ‪Wee Nam Kee Chicken Rice - ‬3 min walk
  • Cloud Lounge & Living Room

About this property

Keraton at The Plaza, The Unbound Collection by Hyatt

Luxury hotel near Plaza Indonesia
Located close to Welcome Monument and Grand Indonesia, Keraton at The Plaza, The Unbound Collection by Hyatt provides an airport shuttle, a grocery/convenience store, and an art gallery on site. This hotel offers a romantic atmosphere with amenities such as a bar. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and an outdoor tennis court
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and concierge services
Room features
All 138 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch HDTVs with premium channels
  • Refrigerators, free infant beds, and electric kettles

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 6:00 AM–10:00 AM: IDR 500000 for adults and IDR 250000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Club
  • The Lounge
  • C’s Steak and Seafood
  • Grand Cafe
  • Sumire

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Art gallery
  • Bike parking
  • Designer stores
  • Free bicycle rentals
  • Outdoor pool
  • Outdoor tennis court
  • Shopping mall
  • Shopping
  • Tennis

Conveniences

  • ATM/banking services
  • Elevator
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible airport shuttle
  • Assistive listening devices available
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch plasma TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1815000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 500000 for adults and IDR 250000 for children
  • Airport shuttle fee: IDR 750200 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 750200 (one-way), (up to 13 years old)
  • Rollaway bed fee: IDR 1815000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 11 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Keraton
Keraton Luxury Collection
Keraton Luxury Collection Hotel
Keraton Plaza Luxury Collection Hotel Jakarta
Keraton Plaza Luxury Collection Jakarta
Keraton Plaza Luxury Collection Hotel
Keraton Plaza Luxury Collection
Keraton at The Plaza a Luxury Collection Hotel Jakarta
Keraton Plaza Collection
Keraton at The Plaza a Luxury Collection Hotel Jakarta
Keraton at The Plaza, The Unbound Collection by Hyatt Hotel
Keraton at The Plaza, The Unbound Collection by Hyatt Jakarta

Frequently asked questions

Does Keraton at The Plaza, The Unbound Collection by Hyatt have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–8:00 PM.

Is Keraton at The Plaza, The Unbound Collection by Hyatt pet-friendly?

No, pets are not allowed at this property.

How much is parking at Keraton at The Plaza, The Unbound Collection by Hyatt?

Self parking is free at this property.

What time is check-in at Keraton at The Plaza, The Unbound Collection by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Keraton at The Plaza, The Unbound Collection by Hyatt?

Check-out is at noon.

Does Keraton at The Plaza, The Unbound Collection by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 750200 per vehicle applies.

Where is Keraton at The Plaza, The Unbound Collection by Hyatt located?

Located in Central Jakarta, this luxury hotel is within a 10-minute walk of Plaza Indonesia, Welcome Monument, and Grand Indonesia. Thamrin City Shopping Mall and Sarinah Mall are also within 15 minutes. Bundaran HI MRT Station is only a 2-minute walk and Dukuh Atas MRT Station is 14 minutes.

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Keraton at The Plaza, The Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 122 reviews
Rating 8 - Good. 30 out of 122 reviews
Rating 6 - Okay. 5 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 3 out of 122 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Theresia Olianawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍👍
Very recommended place to stay.. both business and leisure since connected to the nice shopping mall👍
Stayed 1 night in Feb 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, spacious rooms and great service. Direct access to Plaza Indonesia too! Will stay here again
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever been! Beautiful hotel with big, modern rooms. And the best of all... floor to ceiling windows!
Stayed 6 nights in Aug 2019

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適でした。また宿泊したいです。
Stayed 1 night in Jan 2020

8/10 Good

Minas

Liked: Staff & service, property conditions & facilities, room comfort
Good but needs improvements in room ergonomics.
The hotel was well maintained and the stuff very friendly and helpful. The room quality was good, but the functionality and ergonomics very very poor. For example no closet, but only a bar to hang the clothes and space for the luggage underneath. No lighting at all on this space and it was impossible to See and find things inside the luggage. Many issues also with lighting in the bathroom.
Stayed 2 nights in Jan 2020

2/10 Terrible

thomas

Stayed 2 nights in Dec 2019

8/10 Good

Vincent Chew Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but not good enough
First of all let’s talk about he positives. The hotel is really beautiful, the room (I had a corner suite) is spectacular and the location is terrific. But this wasn’t a perfect stay. There was an issue with the booking that wasn’t resolved until the next day. No guest should be waiting overnight for resolution to an issue (that was clearly their problem) and the staff were very quick to blame my ignorance for the issue, which wasn’t the case at all. Also, the food is average. It’s almost universally tasteless (lack of seasoning) and the meat they use isn’t the best. It’s a good hotel, but I wouldn’t return. There are better in Jakarta.
Stayed 2 nights in Dec 2019

10/10 Excellent

Wai Ching Josephine

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

TAKUYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

BKA, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the more luxurious hotels in Central Jakarta. Nice location. Superb Breakfast. Great staff. The only downfall was our phone in the room was not working even after we notified staff and the engineer came and repaired it. It still have to be repaired again. However great hotel
Stayed 4 nights in Jul 2019

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, we enjoyed the stay. Neat room, breakfast was great, nice staff
Stayed 4 nights in Jul 2019

10/10 Excellent

Parwanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in May 2019

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An incredible lodging and cooking experience
I stayed at Keraton at The Plaza in Jakarta for three nights. Already on arrival, you can see that it is an elite hotel that is specially designed for a distinguished group of people. Check-in is personal. The keys are delivered in a leather wallet. In the first night, I had dinner at "La Moda" at Plaza Shopping, and I had a distinct pleasure to eat amazingly delicious Lobster rice. In the following day, the lunch was Lamb Rack at "The Executive club lounge" at 5th floor. The meat was carefully baked to the point I ordered, and the taste was perfect. The "Executive club lounge" also offers Asian and Western options for breakfast and I chose the Mie Goreng which is a typical dish. Nasi goreng is a unique option for in-room dining. For those who like excellent service and stylish environment, I recommend dinner at "Bengawan" on the 7th floor. The Tasmanian salmon was delicious. Don't forget to try Tapas at Keraton lounge. The SPA on the 6th floor offers good treatment options. I chose a 1h45m massage which was so relaxing that I did not even see the time pass. I recommend the hotel, its elite facilities and its excellent restaurants with absolute certainty and I hope to return soon to try the other dishes.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
総合的には快適環境でコスパも良かったが、バスタブからの水漏れが２日間連続発生し修理となったことが残念でした。お詫びにはチョコレートの提供を受けました。 また浴室の木のドアの立て付けが悪く、開けにくく、きちんと閉まらなかった。
Stayed 3 nights in Apr 2019

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The renovations should not be during working hours
The hotel is quite luxury😍. The staffs are very friendly . Polite. Good services . My family members are very happy . And I will stay there again✔️
Stayed 1 night in Apr 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019