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Grand Mercure Jakarta Kemayoran

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Jakarta

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Photo gallery for Grand Mercure Jakarta Kemayoran

Indoor pool, outdoor pool
Exterior
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Exterior
Lobby sitting area
Nestled near Jakarta International Expo, Grand Mercure Jakarta Kemayoran offers a tranquil retreat. Tee off on the 18 holes of golf, unwind with a massage at the spa or lounge by one of two pools.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Gym
  • Parking included
The current price is SAR 224
SAR 271 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Hair dryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Ceiling fan
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Ceiling fan
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Business Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the neighborhood

Map
Jl H Benyamin Sueb Kav B-6, Superblok Mega Kemayoran, Jakarta, Central Jakarta, 10610

What's nearby

  • Jakarta International Expo - 15 min walk
  • Pasar Baru - 17 min walk
  • Istiqlal Mosque - 5 min drive
  • Mangga Dua Square - 6 min drive
  • National Monument - 8 min drive

Getting around

  • Pulomas LRT Station - 9 min drive
  • Jakarta Kemayoran Station - 18 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 39 min drive

Restaurants

  • ‪Food Court MGK - ‬2 min walk
  • ‪Tokyo Belly - ‬13 min walk
  • ‪Warung Kopi Bubung - ‬11 min walk
  • ‪Fore Coffee - ‬13 min walk
  • ‪RM Sederhana Mediterania Palace Kemayoran - ‬12 min walk

About this property

Grand Mercure Jakarta Kemayoran

Luxury hotel near Jakarta International Expo
Located close to ITC Cempaka Mas and Mangga Dua Square, Grand Mercure Jakarta Kemayoran provides an adjacent golf course, an airport shuttle, and a poolside bar. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Catappa Restaurant, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a free daily manager's reception and a terrace.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a free area shuttle, and RV/bus/truck parking
  • Karaoke, ATM/banking services, and wedding services
Room features
All 505 rooms boast comforts such as 24-hour room service and fireplaces, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with premium channels
  • Refrigerators, coffee/tea makers, and ceiling fans

Languages

Arabic, Chinese (Mandarin), English, French, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (IDR 35000 per stay)
  • RV/bus/truck parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 165000 for adults and IDR 99825 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Catappa Restaurant
  • Plumeria Lounge

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Free babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Fireplace
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 165000 for adults and IDR 99825 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one way)
  • Valet parking fee: IDR 35000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Kemayoran Hotel
Grand Mercure Jakarta Kemayoran
Grand Mercure Kemayoran
Grand Mercure Jakarta Kemayoran (opening October 2015)
Mercure Jakarta Kemayoran
Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Jakarta Kemayoran Jakarta
Grand Mercure Jakarta Kemayoran Hotel Jakarta

Frequently asked questions

Does Grand Mercure Jakarta Kemayoran have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Grand Mercure Jakarta Kemayoran pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Jakarta Kemayoran?

Self parking is free at this property.

What time is check-in at Grand Mercure Jakarta Kemayoran?

Check-in begins at 2:00 PM. Late check-in is available from 12:30 PM–noon.

What time is check-out at Grand Mercure Jakarta Kemayoran?

Check-out is at noon.

Does Grand Mercure Jakarta Kemayoran provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Grand Mercure Jakarta Kemayoran located?

Located in Central Jakarta, this luxury hotel is 0.8 mi (1.3 km) from Jakarta International Expo and within 3 mi (5 km) of Mangga Dua Square and ITC Cempaka Mas. Jakarta History Museum is 4.9 mi (7.8 km) away. Jakarta Kemayoran Station is 18 minutes by foot and Jakarta Rajawali Station is 24 minutes.

Grand Mercure Jakarta Kemayoran Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 208 out of 420 reviews
Rating 8 - Good. 149 out of 420 reviews
Rating 6 - Okay. 34 out of 420 reviews
Rating 4 - Poor. 18 out of 420 reviews
Rating 2 - Terrible. 11 out of 420 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kok Chor

Business traveler
Liked: Cleanliness, property conditions & facilities
Front desk service still bad due to lack of staff. Waited long time to check in and check out, only one staff is servicing and staff cannot speak English much. The hotel mgmt prefer to do local travellers business rather than oversea.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 2 nights in Nov 2024

8/10 Good

Hardik

Business traveler
Liked: Cleanliness
Good hotel with friendly staff. However, housekeeping service and amenities lower tham expectation. They ran out of iron & ironing boards. They offered to iron but staff took more than 2 hours to accomplish a simple task of ironing 1 shirt. Had a meeting to attend and got the shirt back at the last minute. They had some large government event due to which they got very busy but it was all pre-planned so they should have been better prepared. Also, the area around the hotel is not quite walkable. Even crossing the street to other side is quite a challenge and requires walking a long loop.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very helpful staff and amazing food.
Stayed 1 night in Nov 2024

10/10 Excellent

JEAN PHILIP, Jeddah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for attending nearby exhibitions
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Kemayoran
Stayed 4 nights in Nov 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

MAN MAN JOULES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing can do around the place
Stayed 2 nights in Aug 2024

4/10 Poor

Lars

Business traveler
Liked: Cleanliness
Disliked: Staff & service
For sure the worst hotel I have tried so far in Indonesia. Only upside is the short distance to exhibition. Seems they know thats why ppl stay there, and therefor dont care about service or quality. Room service is very poor. I got Pasta Alfredo without chicken... But worst of all was the Lounge Restaurant in the ground floor. DONT EAT THERE!! We brought business partners and it was simply embarrasing.
Stayed 3 nights in Sep 2024

4/10 Poor

Ryan

Business traveler
Disliked: Cleanliness, staff & service
Hotel contacted to rush for check in before 6pm even-though my booking is confirmed via expedia. Check-in me smoking room where I booked non-smoking and the whole room is very smelly. I was greeted with small Cockroaches
Stayed 1 night in Aug 2024

10/10 Excellent

WING YAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2024

4/10 Poor

MOHD ASWADI

Business traveler
Disliked: Room comfort
Place not for me. Sorry. Bad experience.
Poor and late receptionist service. Check in is late. Giving wrong room. Change room and charge extra to customer.
Stayed 3 nights in May 2024

8/10 Good

Jozsef

Stayed 1 night in Apr 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture, excellent breakfasts. A bit of wear and tear on the rooms, but not a problem. Excellent value.
Stayed 3 nights in Apr 2024

6/10 Okay

Kok Chor

Business traveler
Disliked: Staff & service
Check in counter staff was half day dreaming. Don't know what they ask? Make mistakes. Ask me to rate my stay in hotel even before I checked in. The staff cannot recognise her guest. Check out the same too, never close my pending deposits, I must remind her. Address my surname but spoke to me in Bahasa, no initiative, slow like sloth, no energy, lack of zeal to serve... Probably they blame it on their fasting. Breakfast almost empty at 0830am., never replenish food, coffee machine is half working, can only grind and prepare quarter cup of coffee.
Stayed 2 nights in Mar 2024

6/10 Okay

Arthur A T

Disliked: Cleanliness, staff & service, room comfort
Tired and Bored hotel staff
Stayed 2 nights in Mar 2024

6/10 Okay

Alok, Charlotte

Business traveler
Liked: Cleanliness, staff & service, amenities
Service levels could be improved. Gym area a bit run down too
Stayed 1 night in Mar 2024

2/10 Terrible

adam

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I had a room facing the main road in front of the hotel. There is virtually no soundproofing to keep out external noise, and the constant noise of motorcycles that sound like helicopters taking off meant that it was impossible to get a good nights sleep. At 3am the noise level inside my room regularly exceeded 80 db. In addition there is an enormous amount of noise in the corridors of the hotel at the weekend when all the drunk guests leave the karaoke bars downstairs, finally, both the in room fridge and air conditioning made so much noise it was impossible to sleep without unplugging or turning them off. If you like to actually sleep at night, I would avoid this hotel. Breakfast was ok.
Stayed 2 nights in Mar 2024

6/10 Okay

Sarah, Fishers Landing

Business traveler
Liked: Staff & service, property conditions & facilities
Overall, the stay was average. The towels are well used, the vacuum was not run everyday, the lights flickered constantly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

David

Stayed 2 nights in Feb 2024

8/10 Good

David

Traveled with family
Liked: Amenities
The staff is good . Only thing is , we booked supposed to be a week after but due to emergency, my father in law died , they don’t want to refund , hope at least there’s some consideration when it comes to this situation.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jawad, Noaim

Stayed 6 nights in Dec 2023

2/10 Terrible

Kok Chor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I checkedin, front counter confirmed that my room is smoking free and singled king side bed with 1 person for breakfast. When I walked into room#1809, it turned up to be a twin size bed. I went down to front counter, explained and request to change room. Another front counter staff attended to me, showed a very low unhappy face, as though I was creating trouble, very unwilling comply. But I told her, I asked for king size bed, why gave me a double bed with 1 breakfast? Does it make sense? Eventually I was told to return to room, wait for waiter to send me a new room keys. I have been staying in this hotel everytime I traveled to Jakarta, I notice their service is getting bad to worst. If it is not close to my partner's office, I would have stayed in another hotel. The staff attitude in this hotel getting worse. The better ones have resigned from this hotel. I have stayed in this hotel for a few years, I saw the drastic change of staff. Everytime, new staff joined, their service standard drops. And you call this GRAND MECURE KEMAYORAN, what a mismatched. Disappointed.
Stayed 2 nights in Dec 2023

10/10 Excellent

muhammad

Stayed 4 nights in Nov 2023