6/10 Okay
Harsha
Traveled with family
4 January 2025
Disliked: Amenities, property conditions & facilities
We booked this stay and a week before our trip we got a mail saying the resort is under maintenance and we were being accommodated in a new resort (Marubhumi) . So as the mail mentioned we went to the other resort , it was so humiliating as they didn’t know anything about this and we weren’t notified that we had to go to Desert Dream .
Once we went to Desert Dream ,we had a surprise waiting . We had booked an Oman family room as mentioned in their website with 2 king size bed and we got a room with a single king size bed and a single cot ( we were 5) . It was very disappointing.It is good. Also add about the many add ons
The staff though friendly, the management kept insisting on paying extra for each and everything. There was no mention of a paid dinner for new year's eve while booking but they insisted on us paying a fee to get dinner. They even asked us to pay extra for ordering empty glasses to the room. We had to argue for each and every amenity which we did get eventually but did not like the way we received it.
Overall, the stay didn't justify the price we paid for it.
Harsha
Stayed 1 night in Dec 2024