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Jetwing Jaffna

4.0 star property
Hotel in Jaffna with a 24-hour front desk and a restaurant

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Photo gallery for Jetwing Jaffna

Bar (on property)
Lobby sitting area
Bar (on property)
Deluxe Room | View from room
Exterior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry
The current price is SAR 333
SAR 432 total
includes taxes & fees
24 Mar - 25 Mar

Room options

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Showing 1 of 1 room

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Hair dryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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The price is SAR 520
SAR 675 total
includes taxes & fees
26 Feb - 27 Feb
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About the neighborhood

Map
37, Mahatma Gandhi Road, Jaffna, 40000

What's nearby

  • Jaffna Clock Tower - 3 min walk
  • Jaffna Vegetable Market - 6 min walk
  • Sri Nagavihara International Buddhist Centre - 9 min walk
  • Jaffna Fort - 12 min walk
  • Nallur Kandaswamy Kovil - 3 min drive

Restaurants

  • ‪Mangos - ‬4 min drive
  • ‪US Restaurant - ‬17 min walk
  • ‪Jaffna Authentic Cuisine - ‬13 min walk
  • ‪Malayan Cafe - ‬7 min walk
  • ‪Cosy Restaurant - ‬10 min walk

About this property

Jetwing Jaffna

Upscale hotel near a train station
At Jetwing Jaffna, you can look forward to a terrace, dry cleaning/laundry services, and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Bike rentals, babysitting (surcharge), and a banquet hall
  • A front-desk safe, luggage storage, and an elevator
  • Guest reviews give good marks for the overall condition
Room features
All 55 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies or patios, electric kettles, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Jetwing Jaffna Hotel
Jetwing Jaffna

Frequently asked questions

Is Jetwing Jaffna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jetwing Jaffna?

Self parking is free at this property.

What time is check-in at Jetwing Jaffna?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Jetwing Jaffna?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Jetwing Jaffna located?

Situated in Jaffna, this hotel is within a 10-minute walk of Jaffna Clock Tower, Jaffna Public Library, and Jaffna Vegetable Market. Our Lady of Refuge Church and SJV Chelvanayakam Monument are also within 10 minutes.

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Jetwing Jaffna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 154 reviews
Rating 8 - Good. 54 out of 154 reviews
Rating 6 - Okay. 15 out of 154 reviews
Rating 4 - Poor. 2 out of 154 reviews
Rating 2 - Terrible. 3 out of 154 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and very helpful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Sashitha

Liked: Cleanliness, staff & service, property conditions & facilities
You could say: Had a fantastic stay at this property! The location was excellent, the rooms were clean and comfortable, and the service was top-notch. Highly recommend for anyone looking for a relaxing and enjoyable experience! great views, friendly staff, good amenities.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karalas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town and very neat place.
Stayed 1 night in Oct 2024

10/10 Excellent

Sri

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed an excellent stay albeit a short one, at Jetwing, Jaffna. The facility was excellent, meals and menu superb and the staff deserve compliments due to their efficiency and friendliness. Highly recommended. Will repeat our experience on another occasion.
Stayed 2 nights in Jan 2025

10/10 Excellent

Arunothayam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the city very convenient, clean rooms good service nice food.
Stayed 1 night in Jul 2024

10/10 Excellent

Sinnarajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly, value for money
Stayed 2 nights in Nov 2024

10/10 Excellent

Vinoth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, great location
Stayed 2 nights in Sep 2023

10/10 Excellent

Jayanthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good.
Stayed 2 nights in Jun 2024

8/10 Good

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this place was fantastic. Food was great. I wish they have pool and a place for all enjoy besides the rooftop bar. Overall it is good.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kunasegar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good experience
Stayed 2 nights in Apr 2024

8/10 Good

Saba

Liked: Cleanliness, staff & service, amenities
Location
Stayed 5 nights in Aug 2023

10/10 Excellent

RAJESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located at close proximity to the business places and at the same time is not very noisy.
Stayed 1 night in Feb 2023

10/10 Excellent

Saba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is bit too small
Stayed 6 nights in Aug 2024

6/10 Okay

Niksala

Liked: Amenities
The security at the hotel was good and overall an european feeling. The room was spacious but needs to be more clean. Staff was very friendly and helpful. Overall a great stay in Jaffna with an european hotel stay feeling.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. It was in the middle of the town center. I enjoyed. the food served at the hotel.
Stayed 1 night in Jun 2023

8/10 Good

Don

Liked: Cleanliness, staff & service, room comfort
Rooms are bit compact, But great dinner Buffet.
Compact, a bit dated rooms. But dinner buffet is fantastic
Stayed 2 nights in Aug 2023

8/10 Good

Yogalingam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the middle of the town, very convenient. Supermarket is on the next building and easily accessible transportation such as train, call taxi, auto rickshaw etc... Excellent staff.
Stayed 1 night in Apr 2023

8/10 Good

Sivapathasunderam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in town adjoining a shopping mall and ATM. Excellent service with friendly front office and restaurant staff. What can be improved: name tags for all staff (i.e., no name tags for hopper makers).
Stayed 3 nights in Sep 2023

2/10 Terrible

Sivagnanasundaram

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lot of mosquito no chair or table Breakfast is expensive, don't have a good variety Only one towel Room is dirty
Stayed 1 night in Aug 2023

6/10 Okay

Ish

Liked: Cleanliness, staff & service
I expected something better at this property. Room feels old and cramped. Need to manoeuvre to get into small bathroom. In my opinion, in need of renovation. I would not stay here again. Also, disappointed that hotel did not respond to two queries sent via Expedia messaging. One was to request change in bed type. To be fair, it was changed at checkin after I raised two single beds was not suitable, as per my message.
Stayed 2 nights in Sep 2024

8/10 Good

Manivannan

Liked: Cleanliness, amenities, property conditions & facilities
Staff needs a lot of training.. especially the dining staff who were extremely unprofessional
Stayed 2 nights in Sep 2023

4/10 Poor

Inuli

Disliked: Staff & service, amenities, property conditions & facilities
This property is up as a 4 star hotel but when we got there we were told there is no gym or a pool which means it is technically a 2 star hotel. It also has very limited space in the rooms and the bathrooms are tiny, the only good thing about the hotel is the delicious food.

6/10 Okay

Kirusanth

Liked: Staff & service
Could’ve taken the initiative to clean the room properly. Outside balcony had dead insects and was dirty. The behind the hotel there was waste water and would smell at times. The wifi connection was terrible it was non existent . I booked with jetwing for reliable wifi and cleanliness but didn’t have both.
Stayed 11 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and friendly but pricing errors
Good hotel but at check-out, price was inflated, then a higher than official exchange rate was used to calculate the cost, and then wasn’t given the option to be billed in the local currency, which I beleive isn’t actually legal. Ended up as a result paying way more than agreed.
Stayed 2 nights in May 2023

6/10 Okay

Mithun

Liked: Staff & service
Stayed 3 nights in Jan 2025