Marriott Jacksonville Downtown

4.0 star property
Riverwalk Jacksonville hotel in Downtown Jacksonville with a 24-hour fitness center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Marriott Jacksonville Downtown

Lobby
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Lunch and dinner served, American cuisine
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
The price is SAR 397
Price available on 24/11/2024

Room options

Available filters for rooms
Showing 5 of 5 rooms

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
245 Water St, Jacksonville, FL, 32202

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk
  • Florida Theatre - 11 min walk
  • Prime F. Osborn III Convention Center - 11 min walk
  • VyStar Veterans Memorial Arena - 3 min drive
  • EverBank Stadium - 4 min drive

Getting around

  • Jacksonville Central Station - 3 min walk
  • Jacksonville Station - 10 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive

Restaurants

  • ‪Jacoby Symphony Hall - ‬1 min walk
  • ‪Rojas Pizza - ‬5 min walk
  • ‪Jim & Jan Moran Theater - ‬1 min walk
  • ‪River Club - ‬6 min walk
  • ‪Urban Grind Coffee Company - ‬6 min walk

About this property

Marriott Jacksonville Downtown

Upscale hotel near Times-Union Center for the Performing Arts
Located close to Museum of Contemporary Art Jacksonville and Florida Theatre, Marriott Jacksonville Downtown provides a grocery/convenience store, a coffee shop/cafe, and a garden. The on-site American cuisine restaurant, JBar, offers lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Wedding services, a computer station, and an elevator
  • A porter/bellhop, ATM/banking services, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 354 rooms include comforts such as premium bedding and air conditioning, in addition to perks like separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with premium channels
  • Separate sitting areas, recycling, and free infant beds

Languages

English, Spanish

Property amenities

Restaurants on site

  • JBar
  • Juliettes Bistro

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

Does Marriott Jacksonville Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Marriott Jacksonville Downtown pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 75 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Marriott Jacksonville Downtown?

Valet parking is available for USD 33 per night.

What time is check-in at Marriott Jacksonville Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Marriott Jacksonville Downtown?

Check-out is at 11:00 AM.

Where is Marriott Jacksonville Downtown located?

Located in Downtown Jacksonville, this hotel is within a 10-minute walk of Times-Union Center for the Performing Arts and Museum of Contemporary Art Jacksonville. Florida Theatre is 0.5 mi (0.9 km) away. Jacksonville Central Station is only a 3-minute walk and Jefferson Station is 8 minutes.

Marriott Jacksonville Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 527 out of 1005 reviews" "
Rating 8 - Good. 217 out of 1005 reviews" "
Rating 6 - Okay. 120 out of 1005 reviews" "
Rating 4 - Poor. 67 out of 1005 reviews" "
Rating 2 - Terrible. 74 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Bradley

Stayed 1 night in Oct 2024

4/10 Poor

Tim

Disliked: Staff & service, property conditions & facilities
Facility is tired and all of the furniture as well as carpeting look old and drab. Staff were just ok but not very pro-active to guests needs. Some employees wearing blue jeans and sweatshirts. Odd odors in the hallways leading to our room. No exhaust fan in bathroom/shower. Nothing much to see or do nearby the property. Not what we expected from a Marriott.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos, Tifton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Oct 2024

8/10 Good

Cheyenne

Stayed 1 night in Oct 2024

2/10 Terrible

Pedro

Stayed 3 nights in Sep 2024

10/10 Excellent

Shanice, Hope Mills

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel.
Stayed 1 night in Oct 2024

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Place is old and doesn’t resemble the typical full service Marriott. Also a lot of construction in the area and homelessness.
Stayed 2 nights in Oct 2024

10/10 Excellent

Katrina

Stayed 2 nights in Sep 2024

10/10 Excellent

Destiny

Stayed 1 night in Sep 2024

10/10 Excellent

Magaly

Liked: Amenities, property conditions & facilities
Wonderful Hotel
Stayed 1 night in Oct 2024

6/10 Okay

Jana

Liked: Staff & service
Gross how bath tub didn’t drain (just filled with water while showering). Otherwise okay
Stayed 1 night in Sep 2024

2/10 Terrible

USSKYPRO

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
front desk was rude
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late due to the hurricane that hit my area in Tallahassee. The staff checked me in with a smile and was very friendly to me throughout my 3 day stay. They told me all about the facility and we're very polite during my time of need. I'll will recommend you to anyone who travels to Jacksonville and I will come back again hopefully under better circumstances.
Stayed 2 nights in Sep 2024

6/10 Okay

Mike

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Lots of construction that looks to be there for awhile. Door on cabinet was falling off and had been obviously repaired unsuccessfully. Tub faucet leaked
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 10 nights in Aug 2024

10/10 Excellent

Pollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Vivian

Traveled with family and small children
Liked: Cleanliness, staff & service
The beds in the room are super uncomfortable, the mattress is already expired. It's time to change them.
Stayed 2 nights in Jul 2024

8/10 Good

peter

Great spot for out visit
Stayed 1 night in Aug 2024

10/10 Excellent

Laquita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The property has the perfect location. It’s very clean & quiet the front desk staff is very courteous efficient & helpful. The bartender David was excellent at his job my blue cheese burger was the best I highly recommend
Stayed 2 nights in Aug 2024

8/10 Good

eman mansoor

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice and the property was maintained very well.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, room was very clean. The drinks at the lounge were really expensive so i dont recommend drinking there. I loved the plants and the vibes in the lobby area. Entire hotel and elevator had a nice aroma. Easily accessible to other restaurants and bars. Parking was a bit confusing. Overall i would definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

JACQUELINE, Wildwood

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding. However I didn’t like Expedia taking over an hour to respond to the front desk to sign me in with the correct Expedia charge number
Stayed 2 nights in Aug 2024

2/10 Terrible

carlos jose

Stayed 1 night in Jul 2024

10/10 Excellent

Dalgis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 1 night in Jul 2024