Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel

2.5 star property
Jacksonville hotel in Northwest with free breakfast and a fitness center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel

Exterior
Outdoor pool, sun loungers
Suite, Multiple Beds (Additional Living Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Free buffet breakfast
Standard Room | Bathroom | Combined shower/tub, hair dryer, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is SAR 406
Price available on 10/11/2024

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Additional Living Area)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
537 Chaffee Point Blvd, Jacksonville, FL, 32221

What's nearby

  • Crystal Springs Park - 4 min drive
  • Jacksonville Equestrian Center - 11 min drive
  • EverBank Stadium - 18 min drive
  • Jacksonville Naval Air Station - 19 min drive
  • Jacksonville Zoo and Gardens - 22 min drive

Getting around

  • Jacksonville Station - 19 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Whataburger - ‬9 min drive
  • ‪Golden Corral - ‬9 min drive
  • ‪Subway - ‬9 min drive
  • ‪McDonald's - ‬9 min drive

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel

Hotel located in Northwest
You can look forward to a free breakfast buffet, a terrace, and dry cleaning/laundry services at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • A 24-hour front desk, meeting rooms, and free newspapers
  • Smoke-free premises, a banquet hall, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 80 rooms feature comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

Hindi, Spanish

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West

Frequently asked questions

Does Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel located?

Located in Northwest, this hotel is within 3 mi (5 km) of Crystal Springs Park, Panther Creek Golf Club, and Pope Duval Park. Camp Milton and Bent Creek Golf Course are also within 6 mi (10 km).

Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 329 out of 519 reviews" "
Rating 8 - Good. 116 out of 519 reviews" "
Rating 6 - Okay. 36 out of 519 reviews" "
Rating 4 - Poor. 24 out of 519 reviews" "
Rating 2 - Terrible. 14 out of 519 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gwendolyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Oct 2024

10/10 Excellent

marcus, Jacksonville

Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff were friendly
Stayed 2 nights in Oct 2024

6/10 Okay

Serra, Seffner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was terrible.
Stayed 1 night in Sep 2024

10/10 Excellent

Barrington

Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was under renovation but everything else was expected of Holiday Inn standard.
Stayed 1 night in Sep 2024

2/10 Terrible

Cicely

Stayed 2 nights in Aug 2024

8/10 Good

Celeste

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean even during renovations.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amy C

Liked: Property conditions & facilities
Comfortable beds and very clean room.
Stayed 1 night in Aug 2024

10/10 Excellent

Camie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room comfortable. Easy of checking in and out.
Stayed 2 nights in Aug 2024

4/10 Poor

Ronald

Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 4 nights in Jun 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. The room was very clean and well stocked. The only thing was a concern was they are in the middle of doing renovations to the front lobby and the area for the breakfast and coffee was not available. The staff did make sure we had coffee and muffins before leaving in the morning.
Stayed 1 night in Jul 2024

6/10 Okay

Pamela

Liked: Staff & service
Was under construction didn’t have my own room key Maintenance guy had to let us in and out of our room and in the middle of the night another patron told him it was there room and he tried to open our to doer around midnight , but he did apologize for it it but scared the dickens out of me
Stayed 1 night in Jul 2024

4/10 Poor

Summer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I booked my stay at this hotel I was never informed that they were working on the entire lobby floors. The entire lobby and downstairs area flooring was all pulled up. They only had one elevator available with a note up that the floors were being worked on but not a single worker was around and the entire 5 days I was there no progress was done to the floors. The breakfast was not as described on the website and was absolutely terrible and not a full breakfast and on our floor the ceiling was leaking water from the rain. Also the cleaning staff would forget to leave towels in our room when they came in to make the bed. I will never be staying here again.
Stayed 4 nights in Jul 2024

8/10 Good

Andra

Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanest hotel room ever I stayed in and I’m 68..
When I first walked in the lobby was under renovation which kind of shocked me wasn’t ready for that. Then when I got to the room it was amazing. It was the cleanest room in a hotel I have ever seen. It was immaculate. The bathroom was spotless it looked like it was new. The chrome fixtures even shined. I was extremely impressed. The staff was very very nice.
Stayed 1 night in Jul 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Under construction and not clean. Staff was rude!
Stayed 3 nights in Jul 2024

10/10 Excellent

christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovations
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Ignacio

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't know there was construction in the lobby, and this information wasn't shared when booking the room. The room wasn't cleaned after the first night and I had to go to the lobby to get towels. The next morning at 11:01 we received a phone call asking when we are leaving the room, which was annoying since their service was not adequate during our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all your help even during your remodel
Stayed 1 night in Jul 2024