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Hawthorn Suites by Wyndham Jacksonville

2.0 star property
Hotel in Jacksonville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hawthorn Suites by Wyndham Jacksonville

Lobby
Outdoor pool
Exterior
36-inch flat-screen TV with cable channels, TV, fireplace
Fridge, microwave, stovetop, coffee/tea maker

Reviews

5.0 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Parking available
  • Pool
  • Laundry
  • Housekeeping

Room options

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About the neighborhood

Map
8737 Baymeadows Rd, Jacksonville, FL, 32256

What's nearby

  • Dog Wood Park of Jacksonville - 7 min drive
  • St. Johns Town Center - 8 min drive
  • University of North Florida - 11 min drive
  • EverBank Stadium - 13 min drive
  • Jacksonville Naval Air Station - 16 min drive

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 19 min drive

Restaurants

  • ‪Taco Bell - ‬11 min walk
  • ‪4 Rivers Smokehouse - ‬12 min walk
  • ‪Manager's Reception - ‬14 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Hardee's - ‬11 min walk

About this property

Hawthorn Suites by Wyndham Jacksonville

Hotel near St. Johns Town Center
Free self-serve breakfast, laundry facilities, and a gym are just a few of the amenities provided at Hawthorn Suites by Wyndham Jacksonville. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks include:
  • An outdoor pool
  • Self parking (surcharge), express check-out, and a front-desk safe
  • A gift shop, 2 meeting rooms, and free newspapers
  • Smoke-free premises, a 24-hour front desk, and barbecue grills
Room features
All 116 rooms feature comforts such as fireplaces and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 36-inch flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas, and kitchenettes

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free internet access

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness center
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business center
  • Conference space (959 square feet)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Fireplace
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Guests under 17 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Hawthorn Suites Jacksonville
Hawthorn Suites Wyndham Hotel Jacksonville
Hawthorn Suites Wyndham Jacksonville
Hawthorn Suites Wyndham Jacksonville Hotel
Hawthorn Suites by Wyndham Jacksonville Hotel
Hawthorn Suites by Wyndham Jacksonville Jacksonville
Hawthorn Suites by Wyndham Jacksonville Hotel Jacksonville

Frequently asked questions

Does Hawthorn Suites by Wyndham Jacksonville have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hawthorn Suites by Wyndham Jacksonville pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hawthorn Suites by Wyndham Jacksonville?

Self parking is available for a fee.

What time is check-in at Hawthorn Suites by Wyndham Jacksonville?

Check-in start time: 4 PM; Check-in end time: 1:30 AM. Late check-in is available during limited hours.

What time is check-out at Hawthorn Suites by Wyndham Jacksonville?

Check-out is at noon.

Where is Hawthorn Suites by Wyndham Jacksonville located?

Located in Southside, this hotel is within 6 mi (10 km) of Latitude 30, St. Johns Town Center, and The Avenues. Dog Wood Park of Jacksonville and Saint Vincent's Medical Center Southside are also within 6 mi (10 km).

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Hawthorn Suites by Wyndham Jacksonville Reviews

Reviews

5.0
Rating 10 - Excellent. 110 out of 999 reviews
Rating 8 - Good. 162 out of 999 reviews
Rating 6 - Okay. 172 out of 999 reviews
Rating 4 - Poor. 181 out of 999 reviews
Rating 2 - Terrible. 374 out of 999 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel and make sure someone has ur back
Place was the worse place I have stayed on my trip. Hotel room was a dumb. Fridge was frozen, picture frame were broken, tv remote was broken, dresser drawers were broken, place smelled, and they were bugs crawling in the bed. Went to the office and complained and I was told sorry is I was unhappy I should have came back instead of getting food and eating it in the place. Was told should have looked over the place first. Refused to refund and said sorry out of luck. Stay away from this hotel if it’s the last thing to do. Called hotel.com and they got back to me sorry the hotel will not refund me. The hotel.com sponsored this hotel tells me the don’t care about there customers because they will not do anything either so they will not guarantee or back what they sell.
Stayed 1 night in Feb 2021

2/10 Terrible

Catherine

Disliked: Cleanliness, property conditions & facilities, room comfort
Not for us.
Booked this hotel and was suppose to be a non smoking room. We got there and it was so smoky that we could not stay in the room. The place was run down.
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to leave. This hotel was absolutely disgusting. Mold on the ceiling, filthy furniture, kitchen was not clean, broken locks on the door. DO NOT STAY HERE!!!!
Stayed 5 nights in Mar 2021

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let's just say the conditions of the hotel were so bad that the hotel was permanently closing in the middle of our stay... I didn't even feel comfortable sitting on any furniture. We stepped foot in the hallway and knew immediately we weren't staying there. The desk clerk told us, "Go check your room. If you don't like it, just come back to me and we'll refund you." He was well aware of the poor conditions obviously
Stayed 4 nights in Mar 2021

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2021

2/10 Terrible

Anastassiya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirt, cockroaches and not safe
Terrible hotel. The pool did not work, the room had karakans and was very dirty. The room was given at 4.30, we went there with 3 children and realized that it was not safe to spend the night in such a place. after 15 minutes we left the hotel and our payment for the day was withheld. the photo was not true. I do not recommend staying at this hotel
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First he told me that he didn’t have a room they was not going to honor the Expedia reservation he made different excuses I refuse to leave and finally they put me in a room after much arguing there was no remote control forks linens soap ice trays The pool was closed there was no breakfast and the air conditioner was off in the building this is the second time a hotel has not honored my Expedia reservation I have spent thousands of dollars on Expedia and I have lots of trips coming up soon unless y’all do something I will not book with Expedia again
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
I had to switch rooms 2 times but other then tht it was ok . There is no blankets on the bed besides sheets.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff communications and appearance totally unprofessional. Peeling paint on the front check in counter. A promise of early check in at 3 pm was not honored. Arriving at 3:45 pm, we were made to wait in our car until 4 pm. In 40 years of traveling i have never experienced this at any hotel. I left and refused to stay there.
Stayed 1 night in Mar 2021

8/10 Good

Marsha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
AC didn't work
They had to move us because the ac didn't work! I finally just bought fans because they were sold out snd didn't have anywhere else to move us!!!
Stayed 1 night in Mar 2021

2/10 Terrible

Margo V.

Disliked: Staff & service, room comfort
Stayed 6 nights in Mar 2021

4/10 Poor

Joshua

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Great hotel, horrible conditions
The hotel as a whole was great but the kitchenette didn’t come with an oven , the stovetop in the room didn’t work , & the dishwasher would push dirty water into the sink.
Stayed 5 nights in Mar 2021

8/10 Good

KaShanda

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad choice
Booked room for family 4 kids 2 adults only received two towels and had to ask the guy doing laundry for more because they were out and only 4 pillows in room for six people no extra blankets for couch bed also pool was closed Lastly it was more of a low income housing type place because 90 percent of people there were living there week to week
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always on the phone. He didnt care about talking to you
Stayed 1 night in Mar 2021

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
I never stayed , it was hot in lobby, when I arrived there was no rooms ready or cleaned yet , I heard someone was Murder there on Monday and there was an ongoing Investigation, it was a 3star post, looked more like a 0 star for hotels.com Status, I want my money back , I had to book at a Another hotel across the way that was more my status , when Hotels.com tried to call to get me a refund they didn’t answer the phone.
Stayed 1 night in Mar 2021

8/10 Good

Jinalyn

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Need to renovate
Room is big enough to accommodate 6 guests. But it really need renovation. Greasy plates, fridge, microwave , coffee maker wasn’t clean. Breakfast not included even it was advertised. Good to look at from the outside, reception area clean and well designed but the room we stayed at is falling apart. We’re glad to stay just for the night.
Stayed 1 night in Mar 2021

2/10 Terrible

Jaquilla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was not really clean so it made my family uncomfortable
Stayed 1 night in Mar 2021

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Well the guy at front desk was not very friendly. We went to the building all you could see is trash outside of the building. The smell was really bad all you could smell is pot . Inside the building hallway smell like pot . The room we were greeted by the 2 roaches crawling . The fridge raider wasn’t working right and we asked for more towels never got them. The phone didn’t work I had to Chase down somebody to get towels . Because I ask front desk for Sunday you didn’t have any. And a man of their ass how long we are staying like I was inconvenience him. This place was the worst place I ever stayed in with my family.
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was not clean, AC was broke, called several times no one came no assistance what so ever the carpet dirty had a smell I am never staying at that hotel ever again and the hidden fees was a mess as week
Stayed 2 nights in Mar 2021

6/10 Okay

Firon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach motel
Worst place i ever stayed. We were moves to 3 different rooms...1st bedroom: bathroom was missing door handle, kitchen was filthy, the room dirty. We found roaches and bed bugs. While moving to the second room, we saw a rat, the grounds were unkept and dirty, with several broken chairs and tables. Second bedroom was smaller than what we had reserved, also dirty, missing cabinet doors, rust marks on the pull out bed, paint peeling. Because the room was smaller than we had reserved, night staff gave a second room expecting my wife to be in one room and my four kids in a completely different room on a different floor from us. The six of us squeezed in the third room. It was 2 am too tired to keep arguing with night manager. Third room also dirty, dirty appliences, no covers for pull out sofa bed, and the list goes on. This place should not be allow to operate. It should be shut done due to numerous health concerns. I am very very surprised that appears on the list of properties on hotel.com. it was rated a 3 out 5 and for $164 a night i figured it would be enough just to spend the night. What a mistake. This place should be rated 0 out of 5 and should never appear in any of the traveling sites.
Stayed 1 night in Mar 2021