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Best Western Jacksonville Inn

2.5 star property
Relax by the spa tub or explore local attractions after fueling up on a delicious breakfast buffet.

Choose dates to view prices

Photo gallery for Best Western Jacksonville Inn

Egyptian cotton sheets, premium bedding, in-room safe, desk
Indoor pool
Exterior
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Pet friendly
  • Laundry
The current price is SAR 338
SAR 388 total
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - king
Egyptian cotton linens
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Egyptian cotton linens
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, (595)
The price is SAR 353
SAR 405 total
includes taxes & fees
14 Mar - 15 Mar
Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

About the neighborhood

Map
1659 S Jackson Street, Jacksonville, TX, 75766

What's nearby

  • Lake Jacksonville - 1 min walk - 0.1 km
  • Nichols Green Park - 19 min walk - 1.6 km
  • UT Health Jacksonville - 2 min drive - 2.0 km
  • Tomato Bowl Stadium - 2 min drive - 2.7 km
  • Mud Creek Off-Road Park - 10 min drive - 11.2 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Beverly's Country Cafe - ‬2 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Rancho Grande - ‬2 min drive

About this property

Best Western Jacksonville Inn

Property highlights
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Best Western Jacksonville Inn. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, a front-desk safe, and free newspapers
  • An elevator, a computer station, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 53 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness center
  • Indoor pool
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • 4G LTE smartphone data speed
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Smartphone
  • Smartphone free calls (unlimited)
  • Smartphone data usage (unlimited)
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Inn Jacksonville
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Jacksonville Best Western Executive Inn Hotel
Best Western Executive
Hotel Best Western Executive Inn
Best Executive Jacksonville
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Best Western Jacksonville Inn Hotel Jacksonville

Frequently asked questions

Does Best Western Jacksonville Inn have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Jacksonville Inn pet-friendly?

Yes, Best Western Jacksonville Inn allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 100.00 per stay and a fee of USD 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Jacksonville Inn?

Self parking is free at this property.

What time is check-in at Best Western Jacksonville Inn?

Check-in start time: 2 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of USD 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Jacksonville Inn?

Check-out is at 11 AM. Late check-out is available for USD 20.00 (subject to availability).

Where is Best Western Jacksonville Inn located?

Situated in Jacksonville, this hotel is within 1 mi (2 km) of Lake Jacksonville, Nichols Green Park, and Bolton Park. UT Health Jacksonville and Tomato Bowl Stadium are also within 2 mi (3 km).

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Best Western Jacksonville Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 218 out of 440 reviews
Rating 8 - Good. 128 out of 440 reviews
Rating 6 - Okay. 48 out of 440 reviews
Rating 4 - Poor. 21 out of 440 reviews
Rating 2 - Terrible. 25 out of 440 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it all very friendly helpful clean room awsome breakfest and pool and hot very nice pool was warm felt great ill come stay again thank yall keep ur greatwork up
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facility was outstanding
Stayed 1 night in Dec 2024

10/10 Excellent

Darcy

Staff was excellent, clean rooms, and AWESOME breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s been nice each time we stay at this best western that’s way we keep coming back whenever we’re in Jacksonville
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was ok, taken care quickly as we arrived. Breakfast was not that great, but ok. All was clean and room was nice and big.
Stayed 1 night in Nov 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like chlorine, only rooms on 3rd floor, no elevator
Stayed 1 night in Dec 2024

4/10 Poor

Paden

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were no good covers on the bed. There were roaches in the room and the pillows were throw pillows for sleeping. Overall not a good experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Highly recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was excellent very clean breakfast was amazing . The manager was very nice and made us feel right at home ,
Stayed 1 night in May 2024

4/10 Poor

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Continental Breakfast, just some toast no peanut butter and eggs super lacking in breakfast
Stayed 1 night in Nov 2024

2/10 Terrible

Therssia

Room was clean and staff member was helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Margarita

Liked: Amenities, property conditions & facilities
Nice , clean place to stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Its a good place to stay for a couple of days - breakfast is included and it was good
Stayed 2 nights in Aug 2023

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very good breakfast, bed comfortable.
Stayed 1 night in Oct 2023

4/10 Poor

brad

Disliked: Cleanliness
This hotel stinks
The entire hotel smelled bad
Stayed 1 night in Jun 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services: very good and friendly people. Everything I requested, it was promptly giving. Very clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western is the best hotel in Jacksonville. The owner is very friendly and it’s close to everything
Stayed 2 nights in Dec 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. I didn't realize that it was going to be a handicapped accessible room and that was hard for plug in's etc. but it was a nice stay
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out.
wasnt bad. we would stay there again. Mattresses were not great. pillows to small.
Stayed 2 nights in Jun 2024

6/10 Okay

Hector

Not sure about this place
Nice hotel but had a dirty towel, I didn’t notice till after I used it which was kinda gross and a dirty bed cover I also didn’t realize a $150 incidental fee applied to my debit card
Stayed 1 night in Aug 2024

6/10 Okay

Natalia

Disliked: Property conditions & facilities
I recently stayed at this hotel, and unfortunately, my experience was not up to expectations. I booked a room with a king-size bed, but the bed felt more like a queen, which was disappointing. Additionally, I paid extra for a jacuzzi room, only to discover that the jacuzzi didn’t work. When I turned on the jets, the water was filthy, which was very unsettling. When I approached the front desk to address the issue, I was informed that the jacuzzi leaks and had not been used in a long time, which is why the water was dirty. Despite requesting a room change, my request was denied. The front desk attendant was polite and professional but unable to resolve the issue because they didn’t have the proper access to make changes without a manager present. Overall, while the staff was courteous, the room issues and lack of resolution left me disappointed. I wouldn’t recommend paying extra for amenities that aren’t functional, and I hope the management addresses these problems for future guests.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joanee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anytime I come home I stay at the best western. Staff is always nice and the area is convenient has a Walmart and food around. I will definitely book anytime i come home to see family. Thank you !!
Stayed 1 night in Feb 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious.
Stayed 1 night in Mar 2024

8/10 Good

Jacquin

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was good and the room was clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable.
Stayed 1 night in Feb 2023