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Tru by Hilton Jackson, MI

2.5 star property
Hotel in Jackson with free breakfast and a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Jackson, MI

Reception
Exterior
Lobby
Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • Housekeeping
  • Air conditioning
The price is SAR 316
SAR 351 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Jackson NW - Airport Road, an IHG Hotel

Pool
Kids pool
Parking included
Free WiFi
8.6 out of 10, Excellent, (516)
The price is SAR 372
SAR 413 total
includes taxes & fees
13 Jan - 14 January 2025
Holiday Inn Jackson NW - Airport Road, an IHG Hotel

About the neighborhood

Map
2401 Shirley Dr, Jackson, MI, 49202

What's nearby

  • Art 634 - 5 min drive - 5.0 km
  • Michigan Theatre of Jackson - 5 min drive - 5.5 km
  • JAX 60 - 6 min drive - 5.7 km
  • Henry Ford Allegiance Health - 7 min drive - 6.3 km
  • Cascade Falls - 8 min drive - 7.4 km

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Tru by Hilton Jackson, MI

Property highlights
Take advantage of a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services at Tru by Hilton Jackson, MI. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Other perks at this hotel include:
  • Free self parking
  • Coffee/tea in the lobby, an elevator, and free newspapers
  • Smoke-free premises and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

Is Tru by Hilton Jackson, MI pet-friendly?

Yes, Tru by Hilton Jackson, MI allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jackson, MI?

Self parking is free at this property.

What time is check-in at Tru by Hilton Jackson, MI?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Tru by Hilton Jackson, MI?

Check-out is at noon.

Where is Tru by Hilton Jackson, MI located?

Situated in Jackson, this hotel is within 3 mi (5 km) of R.A. Greene Park, Lions Park, and Jackson Crossing Mall. Rod Mills Park and Keeley Park are also within 3 mi (5 km).

Tru by Hilton Jackson, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 813 reviews" "
Rating 8 - Good. 192 out of 813 reviews" "
Rating 6 - Okay. 62 out of 813 reviews" "
Rating 4 - Poor. 30 out of 813 reviews" "
Rating 2 - Terrible. 30 out of 813 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Good breakfast. Friendly service. Beds were a bit hard, but otherwise a nice stay
Stayed 1 night in Dec 2024

10/10 Excellent

Caren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Clean and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney, Jackson

Stayed 1 night in Nov 2024

8/10 Good

CandC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

dan

Traveled with partner
Room was big but nothing in it. Didn’t even have paper and pen to write, noisy.
Stayed 3 nights in Dec 2024

10/10 Excellent

sheriff

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a top notch hotel, you’d get more than your money’s worth. The staff are courteous and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Fred

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Kristine

Stayed 1 night in Nov 2024

10/10 Excellent

bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Rooms are weird. No drawers. But the room was clean. Hard floors. Breakfast was good. The lounge was cool. Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Christina, Saginaw

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing the worker is always great!!!!
Stayed 2 nights in Nov 2024

8/10 Good

C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property with a nice breakfast. Easy access to highway. The king room we stayed in was smaller in size compared to other hotels we have stayed at in the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debbie Ann

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Aug 2024

10/10 Excellent

Cidney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay! Staff was nice. I didn’t want to go home to my small bathroom haha. Weird red stain on the mattress but other than that everything was good.
Stayed 1 night in Nov 2024

8/10 Good

Jerry, Jackson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast included! Love the coffee!
Stayed 3 nights in Oct 2024

8/10 Good

BRAD

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property was cleaned, and I felt safe.
Stayed 1 night in Nov 2024

10/10 Excellent

Christina, Saginaw

Liked: Cleanliness, staff & service, property conditions & facilities
Cheryl the lady running breakfast was completely amazing! She deserves a raise and shown appreciation
Stayed 2 nights in Nov 2024

8/10 Good

Sharilyn

Traveled with family
Liked: Staff & service, property conditions & facilities
Amazing lounge area by the front desk. Plenty of seating and tables for plaing games with family.
Stayed 2 nights in Oct 2024

6/10 Okay

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people working there
Stayed 1 night in Oct 2024

10/10 Excellent

Chaf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice an clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggestion: Install dimmer switches on light fixture above night stand. The lights were very bright. Thank you!
Stayed 2 nights in Oct 2024

6/10 Okay

Rebecca

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, amenities
The pool had dead bugs and webs on every window and the bathroom/changing room was dirtier than a porta-potty. It smelled like stale pee. Dropped my ring on the bed frame and when we went to lift to go search for it, i wish i would have never seen what the mattress was sitting on. Not many breakfast options to choose from. The remote in the room had no back to it so it barely worked unless you held the batteries down and angled it a certain way. No water bottles available (unless you paid) or cups in the room to go get water. Just very very unclean
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Stayed 1 night in Sep 2024

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, amenities
Room not ready at 4:30, check-in is 3pm, dirty bathroom, broken blind, no shampoo, dirty floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. Love that our room flooring was not rug and the beds were comfortable. The only negative and really not terrible, was that I found the pillows way too soft.
Stayed 1 night in Sep 2024