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SureStay Plus Hotel by Best Western Jackson

2.5 star property
Experience comfort and convenience in this shopper’s haven. Relax by the pool, then fuel up for your day.

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Photo gallery for SureStay Plus Hotel by Best Western Jackson

Lobby
Lobby
Exterior
Seasonal outdoor pool, sun loungers
Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The current price is SAR 258
SAR 296 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Pillowtop bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Baymont by Wyndham Jackson

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.0 out of 10, Good, (1000)
The price is SAR 292
SAR 335 total
includes taxes & fees
23 Feb - 24 Feb
Baymont by Wyndham Jackson

About the neighborhood

Map
1936 Highway 45 Bypass, Jackson, TN, 38305

What's nearby

  • Casey Jones Village - 3 min walk
  • Union University - 18 min walk
  • Old Hickory Mall - 3 min drive
  • West Tennessee Healthcare Sportsplex - 6 min drive
  • The Ballpark at Jackson - 8 min drive

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Cheddar's Scratch Kitchen - ‬2 min drive
  • ‪Logan's Roadhouse - ‬5 min walk
  • ‪Old Country Store - ‬5 min walk

About this property

SureStay Plus Hotel by Best Western Jackson

Hotel in a shopping district
SureStay Plus Hotel by Best Western Jackson provides amenities like free breakfast and a business center. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Free newspapers, a computer station, and a front-desk safe
  • A TV in the lobby, smoke-free premises, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at SureStay Plus Hotel by Best Western Jackson boast comforts such as air conditioning, as well as amenities like free internet and safes. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.1 per 24-hour period), Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business center
  • Computer station

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Carriage House
Best Western Carriage House Inn
Best Western Carriage House Inn Jackson
Best Western Carriage House Jackson
Surestay Plus By Best Jackson
SureStay Plus Hotel by Best Western Jackson Hotel
SureStay Plus Hotel by Best Western Jackson Jackson
SureStay Plus Hotel by Best Western Jackson Hotel Jackson

Frequently asked questions

Does SureStay Plus Hotel by Best Western Jackson have a pool?

Yes, this property has a seasonal outdoor pool.

Is SureStay Plus Hotel by Best Western Jackson pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Jackson?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Jackson?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Jackson?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Jackson located?

Situated in the entertainment district, this hotel is within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. Union University and North Hospital are also within 3 mi (5 km).

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SureStay Plus Hotel by Best Western Jackson Reviews

Reviews

6.8
Rating 10 - Excellent. 159 out of 676 reviews
Rating 8 - Good. 203 out of 676 reviews
Rating 6 - Okay. 138 out of 676 reviews
Rating 4 - Poor. 89 out of 676 reviews
Rating 2 - Terrible. 87 out of 676 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Qisheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty restaurants near by
Stayed 1 night in Oct 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Ilsi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Light and telephone not working
Stayed 1 night in Jan 2025

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness
Blinds were broken, sheets had stains, toilet kept running, a lot of traffic plus emergency vehicle sirens kept me up at night.
Stayed 1 night in Nov 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities
The place was Filthy, unkempt, and had mold in the bathroom. This place is dangerous. It also smelled like mold and mildew. They should condemn the building.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
The stay was nice. Many rooms under renovation. So there was a little inconvenience, nothing major. Would have preferred to be on ground level. Staff was fantastic, breakfast was very nice. Would stay there again.
Stayed 2 nights in Aug 2024

8/10 Good

Leeann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a pretty modest remodeled older hotel motel. The staff is excellent and very responsive. The owner/management tries to cut corners, stale breakfast items is my example. The rooms are large and have everything you need. The shower liner was on the side of needing to be washed but I could say the same about mine at home. The difference is mine is my dirt. Otherwise the room was clean and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryll

Liked: Staff & service
Needed later check out due to surgery.
Stayed 1 night in Sep 2024

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place to stay and visit.
Stayed 1 night in Jul 2023

2/10 Terrible

Anne

Disliked: Property conditions & facilities
Everything
Stayed 1 night in Aug 2024

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Somewhere to sleep, bed was comfortably. Hotel needs some work but bedding and towels nice and clean. Rooms was clean and working a/c. Would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful!! They keep everything nuce and clean. They make sure you have everything you need. There are some fun places around the hotel. It very quiet. The beds are great! And dont skip the breakfast!! The staff provides a delicious breakfast!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
This was our third stay here. Nice place to stay while traveling with pets.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Staff gets an A+
Stayed 1 night in May 2024

10/10 Excellent

Jesus Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient option!
Very good option for a quick stay once you are in a roadtrip!
Stayed 1 night in Mar 2024

4/10 Poor

Thomasa

Liked: Staff & service
Disliked: Cleanliness, amenities
The room appeared to be clean, but on closer inspection, the bathroom floor and hotel room floor was dirty. The tub was not clean and there were visible stains on both chairs.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet
Stayed 1 night in Feb 2024

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Meh
Moldy shower curtain. Stale bagels. Police looking for "something".
Stayed 1 night in Aug 2024

6/10 Okay

George

The rooms are clean and newly renovated. Work is being done on other rooms so there is construction currently being done. The parking lot and sidewalks are dirty. It wouldn't take much to pick up trash and other debris left by construction.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great ...pool breakfast an a really clean room...had a great time an great experience...thank you
Stayed 2 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Jun 2023

10/10 Excellent

Demetria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed there twice and I love it good breakfast it’s quiet and good staff just needs a pool
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Oh it’s dirty
Visible stains on the curtains and lamp shades. Musky, moldy smell. Moisture stains/damaged drywall and restroom door. Half the electrical outlets weren’t functional. Just totally did not feel clean. lol
Stayed 1 night in Sep 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location near I 40 - friendly and informative staff both in the evening and morning.
Stayed 1 night in Nov 2023

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night stay
Looks a little older, but rooms are updated and pool was clean. Lots of restaurants nearby.
Stayed 1 night in Aug 2023