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"Excellent "

"Great service as always. Especially from the manager and Esther. The manager made sure that my pickup ride from the airport was prompt and safe. The cleaning crew is on point too. They just need to work on the breakfast options and kitchen. Also I never got my VIP status wine even though I asked for it severally. "

"I really enjoyed my day, the staff was attentive and very accommodating. The facilities need updating but apart from that it was a lovely stay."

"Great customer service, secured environment, and super clean, walkeable to US embassy like 2mins. I will definitely recommend "

"I was most impressed with the customer service at The Pearl! The front desk staff was courteous, friendly and respectful. Wait staff, hospitality attendants, and housekeeping were also impressive. The property is well kept and comfortable. The on-site dining was superb and definitely made it hard for me to push away from the table! The pool area was beautiful, covered, and comfortable with plenty of comfortable seating and poolside drink service. Other dining, drink, and entertainment options were within walking distance next door, and directly across the street is Lake Jabi recreation park and waking trail. The Lake Jabi Mall is a 5 minute drive and offers more beautiful scenery and plenty of dining and shopping options. An absolutely perfect environment for my honeymoon!"

"It was an excellent time. Extremely serene, very helpful staff, all rounded services including concierge serivice for airport drop off. I would absolutely recommend this hotel any day anf time and i definitwly would bw returning. I only wish there was spa treatment services available in hotel."

"Overall, it was okay. The staff need more professional training on customer service delivery. The staff should be motivated."

"It was good. Especially the staff was highly receptive."

"Staff were amazing, lovely place, safe for foreigners and Julius is a great host at Reception and Thomas is a very reliable driver."