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"I am already planning to come back to this property for LNY 2026!! It was everything I could have wanted for a quiet and relaxing yet exciting first ski trip to Japan! The place has this 1980s charm while having modern heating and toilets. Slope side to iwatake! Buses take you to all the other mountains. The onsen was heaven after a gnarly day on the slopes. The outdoor hot tub was incredible with the fresh snowfall. Breakfast was filling and typical Asian style (as a western living in Asia 12 years it doesn’t bother me) yet had some western items for those that can’t try something new. My only complaint is that it wasn’t near a lot of restaurants or downtown and if it was heavy snowfall you weren’t going anywhere at night. Also the pillows were very tradition Japanese and extra firm. I’m a softie girl myself but honestly I managed! Can’t wait to return!"

"The lovely host is what makes this stay excellent! "

"Lovely hotel with ski slop shuttle bus stop stop right outside the door The whole of Hakuba is not great for taxi or uber, but that is not the hotels problem We would recommend this hotel highly "

"Amazing service and staff. The facility is a little dated but otherwise very clean and well-maintained."

"Amazing guest services"

"Great property, lovely staff and close to Happo one lifts. Would stay again"

"Very accommodating and supportive. Clear communication on charges and when I will pay through the hotel vs the transportation company. Very quiet construction. We were in a room/studio that allowed us to close off the bed area so that one person was in the bother/living area with the curtains opened while another person was able to sleep undisturbed. "

"I HIGHLY RECOMMEND this hotel!! Perfect location. Shuttle to and from Arai resort from front of building!! You an not best this "

"awesome"