Free full breakfast available daily 6:30 AM to 9:30 AM
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (on request)
More
Designated smoking areas (fines apply)
Room amenities
Bathroom
Shower
Towels provided
Entertainment
TV with satellite channels
More
Air conditioning
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Serpa Hotel Hotel
Serpa Hotel Itacoatiara
Serpa Hotel Hotel Itacoatiara
Frequently asked questions
Does Serpa Hotel have a pool?
Yes, this property has an outdoor pool.
Is Serpa Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Serpa Hotel?
This hotel doesn't offer parking.
What time is check-in at Serpa Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Serpa Hotel?
Check-out is at noon.
Where is Serpa Hotel located?
This hotel is in Itacoatiara.
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Serpa Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 9 out of 33 reviews
10 - Excellent
9
Rating 8 - Good. 14 out of 33 reviews
8 - Good
14
Rating 6 - Okay. 7 out of 33 reviews
6 - Okay
7
Rating 4 - Poor. 3 out of 33 reviews
4 - Poor
3
Rating 2 - Terrible. 1 out of 33 reviews
2 - Terrible
1
8.0/10
Cleanliness
7.8/10
Staff & service
7.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Cláudia
26 January 2025
Disliked: Room comfort
Avaliação do quarto
As janelas do quarto não tinham trancas, completamente sem segurança. O colchão muito mole, o armário quebrado e cheio de poeira e o copo em cima da geladeira sujo de poeira.
Não gostei da acomodação. Quarto sem janela acho que por isso tinha mão cheiro. Colchão extremamente velho, sem nenhum conforto. Péssima experiência. Café da manhã bom, pessoas atenciosas, somente estrutura precisa de adequações.
O quarto que fiquei não tinha luz natural, nenhuma janela, mas era ótimo, como eu só ficaria 1 dia estava perfeito. Senti falta de variedade no café mas a senhora da cozinha era bem atenciosa.
Trata-se de um hotel de baixo custo, logo não se pode esperar um local luxuoso. A localização é muito sossegada, mas é um hotel simples com um bom custo-benefício. O atendimento foi cortês.
Minha primeira escolha foi por indicação, já retornei ao município pela quarta vez! E continuo escolhendo o Serpa, boa localização, bom atendimento, e amo a ambiente limpo.