8/10 Good
Yusuf
6 September 2024
Liked: Cleanliness, staff & service, room comfort
Reasonable
The hotel is in an excellent location. Very vibrant area with lots of food options, and all the main attractions are within walking distance.
There is a tram station is right outside the hotel which is very convenient if you intend on using the tram. However, if your room is at the front side of the hotel then it might be a bit noisy, especially on the lower floors.
I stayed in the deluxe room with bath tub (room.405). The tub is jetted which is the only reason I picked this hotel. However, it didn't work!! The bath tub also leaked and the sealant around the tub and shower screen needs refreshing. The room size is very good but the furniture although workable could do with a refurb. The air con wasn't blowing out cold air and was more like a fan. I reported this to staff and a day later it got fixed after I spoke to them again. However, on the last day it stopped blowing out cold air and became like a fan again!
The staff are very friendly, helpful and attentive. 5 star staff for sure!
Breakfast could do with being a bit better but its reasonable.
If all you want is a place to put your head down at night and be in a good location then this hotel is fits the bill.
Yusuf
Stayed 4 nights in Sep 2024